Having to Force Restart iPhone 16 Pro Max weekly

Question

Level 1

15 points

Having to Force Restart iPhone 16 Pro Max weekly

My iPhone 16 Pro Max will not power on after overnight charging on apple charger and cable. I have to Force Restart it to get it to power on. This happens at least once per week or more. The phone is about 4 months old as well. Is this normal? Apple techs have no answer except to replace the phone with an Express Replacement which will cost me since I do not have the extended warranty from apple.

Is repeated Force Restarts harmful to the phone? And is this a hardware issue? The phone does charge to 100% just the same, whether it needs a Forced Restart or not.

[Re-Titled by Moderator]

iPhone 16 Pro Max, iOS 18

Posted on Feb 9, 2025 8:49 AM

Reply

Answer 1

Feb 9, 2025 5:50 PM in response to KKBMAP

You should not be turning it off to charge it. That is a good way to shorten the useful life of your battery.

If you mean it is shutting down on its own, contact Apple support.

Best way:

Install the Apple Support app on your iPhone or iPad - you can contact support directly from the app, and the tech will have (with your permission) access to diagnostic data on your device

Other options:

- Click on “Support” at the top or bottom of this page
- Go to Contact Official Apple Support

(Note that both of the above have options to receive a callback or chat)

- Call Apple Support; the phone numbers are in this link→Contact Apple for support and service - Apple Support
- Make a Genius Bar appointment at an Apple Store→Genius Bar Reservation and Apple Support Options - Apple
- Find an Apple store or Apple partner service provider→Find Locations

Reply

Having to Force Restart iPhone 16 Pro Max weekly

Similar questions