How can I resolve unknown errors during iOS update on iPhone?

Recovery or Update.... stuck on this


iphone 12 pro after the update it is impossible to use it and it is impossible to reload the firmware, after several attempts.

there is a paid program that says it solves the problem but if it can be solved like this it can also be solved with apple support.

Since the problem is IN the UPDATE released by them.

The phone before this worked perfectly.





[Re-Titled by Moderator]

Posted on Feb 9, 2025 08:40 AM

Reply
4 replies

Feb 10, 2025 02:37 PM in response to Oliviola

How long has it been stuck? If it’s more than a couple of hours contact Apple Support.


Or provide more information so other users can take a stab:


  • What kind of computer - If Windows:
  • what version
  • Have you restarted Windows
  • Also, have you disabled any antivirus or firewall
  • Are you using VPN on your computer
  • Do you have the latest version of iTunes


  • If Mac, what MacOS version


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can I resolve unknown errors during iOS update on iPhone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.