After updating XS Max iPhone to iOS 18.3, the shut down slider will not work. The slider only moves about an eighth of an inch. Other than that touchscreen functions normal. The only way to reboot The phone is using the quick press volume up, volume down and then hold side button until Apple logo appears. Still does not work after several reboots.
iPhone XS Max, iOS 18
Hello~ Are you having any other touchscreen issues? You may need to take your iPhone in for a check. What’s your battery health %?
Go to Settings > Battery, then tap Battery Health & Charging.
If 80% or below you may need a battery replacement.
Genius Bar Reservation and Apple Support Options - Apple
~Katana-San~
Hello~ You’re welcome. If I were you …I’d make an appointment with Apple and have this checked out…
Genius Bar Reservation and Apple Support Options - Apple
You may have a hardware issue developing. Let me ask …is that the original battery?
~Katana-San~
Thanks, Chuck
Hello, thank you for the reply. Battery health is 84%. I don't use the phone that much so it still usually around 50% at the end of the day. All other touchscreen functions work fine, selecting text etc. I can drag stuff around the screen just fine. Other than not being able to slide the shut down slider across the screen, no other issues. The phone is in immaculate condition.
Chuck
Hello, yes it is the original battery.
Chuck
Hello once more~ Have it checked out. Take care!!
~Katana-San~
Hello~ You’re welcome and sorry not to have had more help to offer. Take care.
~Katana-San~
Shut down slider doesn’t work after 18.3 update
