How do I fix attention aware issues on my iPhone 16 Pro Max?

I use 16 PM and running with IOS 18.3, i have problem with Attention aware feature (face ID and passcode). My iphone doesn’t lowering the volume of call ring or alarm ring while facing iphone to my face. I did tern off and on this option, restart and turn on off iphone but these don’t help.


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Posted on Feb 6, 2025 12:44 PM

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Posted on Feb 10, 2025 01:39 PM

i just update 18.3.1 bug fix update and result is still same. Apple doesn’t resolve this problem in this update. I think apple degrades its quality.

53 replies

Aug 5, 2025 11:48 AM in response to sp0011

Hi. I have a version of why Apple removed Attention aware on the locked screen. In iOS 17, users complained massively about the non-working sound of the alarm , and in iOS 17.5 Attention aware was limited to the locked screen to extinguish the sound - it was necessary to move the phone a little when calling, and take it in your hands, and then it worked on the locked screen. But this did not save from the problem with the alarm , people continued to complain, and Apple decided to completely disable Attention Aware (while TrueDEPTH continues to look for the face on the locked screen, it can be seen if you point the camera at Face ID). The problem with the alarm clock was not due to Attention aware, since the alarm was not with a quiet sound, but without sound and vibration at all. It is necessary to inform Apple en masse so that they can return attention aware and reconsider the problem with the alarm.

Aug 27, 2025 08:02 AM in response to Zachyy

Zachyy wrote:

I forgot about this issue for a bit, until today I received a notification that was inaudible, then the next was a loud blast to my ears at max volume. Once again feedback will be submitted as the latest update didn’t fix it.

I'm beginning to believe they don't want to fix the issue. We lived without Attention Aware for years before it was introduced just fine!

Sep 16, 2025 07:20 AM in response to JustAppleUser

JustAppleUser wrote:

Hi, I registered here just to say that I’m on the latest software for my phone. I have an iPhone XS Max, running iOS 18.6.2, and this still doesn’t work. I also contacted Apple Support about this issue.

That is not the latest version of iOS. If you want to stay with iOS 18 for the time being, the latest version is iOS 18.7.

How do I fix attention aware issues on my iPhone 16 Pro Max?

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