iOS 18.3 causing freeze - preventing access / changes to family management

Same for me aswell, to get into it I have to restart my phone. Hope they fix it, it is really annoying. Iphone 14 Promax

This is also my current workaround: wait 5 secs between family settings screen touches

Mine too freezes almost every time I go to change settings for my son’s phone. I have to close it several times. If I wait a second before selecting his profile sometimes that works.

Same! The work around does in fact work (settings > screentime > select kids name) but then the kids devices haven’t updated so I’m not seeing current information.

Same!!!!!!! Restarting never works, seems to make it worse on my end. Apple wanted me to reset my settings. Haven’t tried that yet bc I will lose all my settings/passwords/cards etc… I know it was the update because the problem started the very next morning.

robotbug wrote:

Having the same issue, iOS 18.3.1. Please Apple can you fix this, it's really annoying.

Apple doesn't read here in this user-to-user forum. If you want help directly from Apple, you can use the Support link at the bottom left of every page in this forum.

Having the same problem. Please fix this. I can access the account by going to the work around (for now) in Settings > Screen Time > Family... but I'm hearing in some of these comments that may no longer work and the latest 18.3.2 update doesn't resolve this issue. Apple, fix this or you're going to have many angry parents and lots of angry kids.

Same issue here. I have to restart my phone and then when accessing to view my son’s settings it temporarily shows “network error” in red letters. After a few seconds it works fine. PLEASE FIX THIS

SO ANNOYING. I’m the same as all of you and the hard restart 3x is the only thing that works. Seriously, Apple! Fix this intense bug!

What was the last iOS version where the freeze issue wasn't there? Did it start after the iOS 18.3 update?

Old posts:

Why is my phone freezing after this ios11.2.1 update?

Re: Freezing and lagging Problems after IOS 17 updating

Reset frozen after iOS 17.1.1 update and Apple Pay issue message

After the iOS 17.1.1 update my iPhone is completely frozen

Iphone XS Max freezing after IOS 16 Update

Re: Freezing issue on iPhone after iOS 17.4.1 update

iPhone freezing after iOS 16.3 and 16.4 updates

Therefore, this suggests that certain device settings need adjustment before attributing the issue to iOS.

It's not always the iOS update's fault!  Many things can cause phone problems.  If you tell people you think it's an iOS update, it might make it harder to fix or find a solution for the real issue.

Remember, the right question often leads to the solution!

Was/Is your device Jailbroken? If that's the situation, please be informed that attributing the issues to iOS updates may not be accurate.

iOS updates aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. The majority of the issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.

Kindly consider checking your settings and addressing any device issues before attributing the issue to external factors. This could be a pure coincidence that the iOS update affected the iPhone functions.

Before initiating a standard iOS update, it's advisable to create a backup. Have you completed this step? If yes, proceed with the restoration from the backup.

See what each update does: About iOS 18 Updates, About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...

Hello fireman. I too am have been experiencing similar symptoms when trying to enter screentime settings. My experience is that the settings app will lockup entirely for a period. I can go to other apps, but settings becomes frozen for like a minute.

I'm running iOS 18.2.1 however.

Adding comment here, so that I can track this conversation.

Having the same issue and it only started happening after the 18.3 update. All phones updated to same version. Settings completely lock up after trying to access either of my kids screen time settings!!

Experiencing this same problem. So frustrating am trying to manage my sons screen time etc but keeps freezing when I try enter his profile in the family setting. All started after updating to the latest iOS 18.3 update. Tried updating to .1 version after and still freezing.

SravanKrA, your comment is appreciated but formatted unhelpful ly:

I can’t tell where one link ends and the next starts

The link is named for the problem, not the proposed solution, which people are asking about.

so the method of interacting with your comment from my phone is:

Try the top link, it describes a factory reset and back up. Not the first thing I’m gonna try, so I return to this thread, scroll ALL the way down, and try to click the next link. Hopefully it’s a different link.

rinse and repeat. This could just be a list of standard troubleshooting steps.

But I’ll flip the script: parental controls should be able to be controlled by a separate website/account and linked to my Apple account (and my Sony account, anu my Microsoft account, and my Google account, and my Steam account….) Apple doesn’t need to be reliant on in the in-house creation of an interface for this stuff because it’s all the same idea on every device. Make an API, let me manage from a central 3rd-party site.

The piecemeal BS of the whole industry w/respect to parental controls makes it less likely they get used in the first place.

This problem we’re all having begins and ends with Apple. It’s their making and theirs to fix.