Trying to configure Apple Music on my PC

I have used iTunes in the past, and have Apple Music on my iPhone containing albums that I had previously uploaded to iTunes via my computer or paid to download directly. I have recently downloaded Apple Music to my PC.

Once I login with my Apple ID the app recognizes my library, but I cannot play any of the songs. It tells me that I need to "authorize this computer from the Account menu". When I do that, and login again with my Apple credentials, it tells me that my password has changed, and "Please sign out from the Account menu and try again".

Well, the password has not changed (since I just logged into Apple Music with it), and when I do that I get the same response.

Apple help, via chat, had no clue how to assist me. Hopefully someone in the Community know the answer.

Windows, Windows 11 (26100)

Posted on Feb 4, 2025 03:57 PM

Top-ranking reply

Aebblwoi

Level 1

14 points

Posted on Feb 12, 2025 10:14 AM

I had exactly the same annoying issue. At least for me the following helped:

I removed all the authorized devices (don't know if this is necessary, since it didn't help alone). Then I authorized iTunes on the same Windows PC first and afterwards the authorization of the Apple Music app succeeded.

I think for me the authorization of iTunes did the trick, maybe it helps you as well.

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Trying to configure Apple Music on my PC

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