iPhone 13 won't charge via Lightning Port, but accessories connected to the port work perfectly

Ok, my iPhone 13 stopped charging via the Lightning Port, it only charges via MagSafe. So far I have tried, with no resolution:


1-Different chargers and different cable combinations

2-Deep cleaned the port with a soft brush and compressed air. You can see the port is perfectly clean, there is nothing inside

3-Hard reseted the phone many times, while connected to the cable, without, etc

4-Updated the phone to the latest software


Lightning headphones work perfectly, as well as any other Lightning Accessory. The only thing the port won't do is charge the phone


I've been an iPhone user since it came out and I have never experienced this, usually some of the steps above resolve the problem. What else could be before I take it for service? Very frustrating

Posted on Feb 4, 2025 08:56 AM

Reply
1 reply

Feb 4, 2025 10:07 AM in response to Charly Brown

The Lightning connector is a multi pin connector that enables multiple data paths and at the same time be charged or power another device. The charging connection is damaged internally. It could be the port/connector itself or the board to which the port connects.


Apple Support or an Apple Authorized Service Provider can diagnose the issue if you present the device to a technician. It cannot be diagnosed remotely.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple

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iPhone 13 won't charge via Lightning Port, but accessories connected to the port work perfectly

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