iPad says it can't be restored

I want to use my old iPad but all I can get it to do is display the Apple Logo. It is connected to my MacBook but the MacBook says it can't restore it. Is there anything to do?


iPad Pro, iPadOS 18

Posted on Feb 1, 2025 01:25 PM

Reply
1 reply

Feb 2, 2025 03:28 AM in response to Mimshelm

Start here:

If you can't update or restore your iPhone or iPod touch - Apple Support


If you are unable to resolve the problem, you might be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.


Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to offer assistance:

Genius Bar Reservation and Apple Support Options - Apple

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iPad says it can't be restored

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