Taking a picture of an Outlook email

If an iPhone has a Mobile Device Management (MDM) profile installed by a company, the Outlook app may prevent taking screenshots of emails. This restriction is typically enforced through Intune App Protection Policies or other MDM security settings.

How It Works:

• Companies use MDM to manage and secure corporate data on employee devices.
• If Outlook is managed through Microsoft Intune or another MDM solution, IT admins can enable a setting called "Block screen capture and copy-paste" for corporate emails.
• When enabled, users attempting to take a screenshot inside the Outlook app will receive a message like "Screenshot not allowed" or the screenshot will simply fail.
• This restriction applies only within the Outlook app—screenshots in other apps may still work unless a broader system-wide restriction is enforced.

How to Check if This Applies to You:

• Go to Settings > General > VPN & Device Management on your iPhone.
• If you see a corporate MDM profile, then your company manages certain security settings, including screenshot restrictions.

1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
2. If it is your device, in that case, do you have any profile installed by your corporate/organization/enterprise/School Management?
   1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
   2. Please contact the system administrator of the organization who provided the profile to you