Adding New Contact IOS 18.1.1 No Option For Phone Custom Label

When I add a new contact in IOS 18.1, there is no option for a custom label in the phone label dropdown. My existing contacts have maintained the custom labels and when I edit them I get the custom label dropdown.

iPhone 15 Pro, iOS 18

Posted on Jan 27, 2025 08:04 PM

Reply
1 reply

Feb 2, 2025 05:35 AM in response to DanW2

What is your default Contacts account? If none, please add an email account and enable contacts.



Unlike some Android devices, contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you have Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other



If you have a corporate email account added through a profile on your device, please check with your organization's system administrator.




  1. Is this your corporate/organization/enterprise/School Management iPhone? Then please contact the system administrator of your corporate//organisation/enterprise/School Management
  2. If it is your device, in that case, do you have any profile installed by your corporate/organization/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Please contact the system administrator of the organization who provided the profile to you


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Adding New Contact IOS 18.1.1 No Option For Phone Custom Label

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.