iPhone 14 camera freeze up and wont let me take pictures or videos

I have an I Phone 14 and have it updated to the latest. I have severe problems with my camera, when I open anything that uses the camera it will freeze up and wont let me take pictures or videos. My phone is also slow, my memory is not close to being full and I got it last year?


[Re-Titled By Moderator]

iPhone 14, iOS 18

Posted on Jan 20, 2025 3:16 PM

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Posted on Jan 20, 2025 5:09 PM

Please contact Apple Support and request remote diagnostics on your iPhone. Pay particular attention to the camera module. If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple

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Question marked as Top-ranking reply

Jan 20, 2025 5:09 PM in response to Sofia_Tech

Please contact Apple Support and request remote diagnostics on your iPhone. Pay particular attention to the camera module. If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple

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iPhone 14 camera freeze up and wont let me take pictures or videos

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