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Activating iPhone 12 mini with new Apple Account after factory reset

I have a question. I’ve been trying for almost 3 hours now to figure out how to help my friend.  He was given an iPhone 12 mini by his brother who did a factory reset on the phone before he gave it to his brother. He needs to activate it with a new iCloud to his AT&T account, BUT he thought he only made an 4 digit code to get into the phone when it’s a 6….. well now the phone is saying up to 3 hours before try again.  Is there any way u can PLEASE PLEASE help me figure it out what to do for him? The imei on the phone is 3530041****2** and the ICCID is 890123000****  nit sure if need both of those but just in case



[Edited by Moderator]

iPhone 12

Posted on Jan 18, 2025 1:35 AM

Reply
1 reply

Jan 18, 2025 1:42 AM in response to babygirl197

Your data is not lost if you have a backup either on iCloud or iTunes.



If you see an iPhone or iPad unavailable message or a "Security Lockout" screen


If you forgot your passcode, you can use your Apple ID and password to erase and reset your device without a computer.


Learn what to do if you see "[Device] unavailable" or "Security Lockout" on your iPhone or iPad.)



iPhone is disabled.


Following this process is the only way out if your iPhone is disabled. The steps given in this link will help you reset the passcode -> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...



Regarding your data…

  1. If you have an iCloud or iTunes latest backup, then there is nothing to worry about. If not read more...
  2. You have synced your data to iCloud, then what you will get back is what you have synced to iCloud and uploaded to iCloud Drive; the information that is synced and stored in iCloud are, Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memosshared photosiCloud Photos*, Health data, call history, and files you store in iCloud Drive. (*-If you have turned on iCloud Photos, your content is automatically stored in iCloud.)
  3. You have imported your Photos and videos to Mac/PC then they are safely residing there on Mac/PC
  4. You have uploaded some of it to Cloud Drives using the Files app (iCloud Drive, Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud, etc). The data remains there.
  5. If you have not backed up or do not have the latest backup, nor imported nor you have synced or uploaded your data to cloud drives prior to the situation that you are in, then I am sorry, all your data is lost.



Password


Apple ID and Activation Lock


iCloud uses Apple ID credentials.


If you do not remember the Apple ID Password then follow the steps given in this Apple Article -> If you forgot your Apple ID password - Apple Support


If you do not remember the Apple ID then follow the steps given in this Apple Article -> If you forgot your Apple ID - Apple Support



If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.



Activating iPhone 12 mini with new Apple Account after factory reset

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