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User profile for user: olawale189
olawale189 Author
User level: Level 1
4 points

Your account has been disabled in the App Store and iTunes

Your account has been disabled in the App Store and iTunes

iPhone XR, iOS 15

Posted on Jan 18, 2025 1:25 AM

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2 replies
User profile for user: Limnos
Limnos
User level: Level 10
421,339 points

Jan 18, 2025 6:44 AM in response to olawale189

Hello,


If a message says 'Your Media & Purchases account has been disabled' - Apple Support or "You cannot login because your account has been locked”, this is not something anybody on this forum can resolve for you. Tap or click on this link and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


or for additional telephone contacts refer to: Contact Apple for support and service - Apple Support


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Your account has been disabled in the App Store and iTunes

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