iPhone 16 Pro Not Detecting 5GHz Wi-Fi Network Intermittently

Hello,

I have an iPhone 16 Pro running iOS 18.2, and I'm experiencing an issue where my device does not detect the 5GHz Wi-Fi network, while other devices can see and connect to it without any problems.

Around three weeks ago, I faced the same issue and contacted Apple Support. The first time, they advised me to delete all VPNs and reset the network settings. I followed these steps, and the issue was resolved. However, the second time, these methods didn't work, and I had to back up and restore the device, which was very time-consuming. This solved the issue at that time.

Now, after about three weeks, the problem has returned. Other devices still detect and connect to the 5GHz network without issues, but my phone cannot see or connect to it.

I would appreciate any guidance on how to resolve this issue permanently.

iPhone 16 Pro, iOS 18

Posted on Jan 17, 2025 10:41 PM

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Feb 15, 2025 3:31 AM in response to Alinikyar

Hi all,


My partner are I recently had this issue and the solution was within our routers wireless settings and the mode in which it was broadcasting 5GHz.


The mode was set to 1733mbps but after adjusting to 800mbps BOTH my partners iPhone 15 Pro & my iPhone 16 Pro could then see the 5GHz network. The strange part was, my old iPhone 13 could in fact see the 5GHz network BEFORE the change - go figure!!


Have attached a pic for reference. We have a Netgear Nighthawk XR700



Hope this helps!


Jess

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Jan 17, 2025 10:59 PM in response to Alinikyar

If your iPhone is not detecting a 5GHz Wi-Fi network, one possible reason could be that the iPhone’s MAC address is restricted by the router. This can happen if your device’s MAC address has been included in a blacklist or excluded from a whitelist for the specific SSID (WiFi Network Name) that is relaying the 5GHz Wi-Fi network. MAC address filtering is a security feature used by some routers to control which devices can access a network based on their unique MAC addresses. If the router has this feature enabled, it could block your iPhone from connecting to the 5GHz band.


To resolve this, you can contact the ISP that installed the router to check and adjust the settings, ensuring that your iPhone’s MAC address is not blocked or excluded from the network.

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Jan 17, 2025 11:00 PM in response to SravanKrA

This issue is not related to MAC filtering or access restrictions on the router. I am an IT specialist, and I have already checked these settings. My iPhone doesn’t detect any 5GHz networks, even though other devices can connect to the same networks without any issues. The problem seems to be with the device or iOS itself, not the router configuration. Please suggest another solution.

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Jan 25, 2025 1:29 AM in response to Alinikyar

I had the same problem. But, the weird part is that it doesn't happen forever.

I always separated 2.4GHz and 5GHz for my Wi-Fi setting. When the issue happened, the 5GHz's SSID just disappeared and connot be connected, even if I typed it manually.

The temporary solution I found is to change the channel of the 5HGz Wi-Fi. In my case, if 149 is not working, then I will change it to 36 or 40, and vice versa.


Hope someone and provide more detail or better solution.

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iPhone 16 Pro Not Detecting 5GHz Wi-Fi Network Intermittently

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