Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

How can I re-calibrate MacBook Pro 14" M4 (macOS 15.2) battery

MBP 14" m4 (macOS 15.2) battery somehow has wrong calibration, sometimes when battery level is about 20% (e.g. 24, 30) device is going to hibernation and when I'm trying to use it again I see "Low Battery" screen.

I was using 20-80 charging cycle and for now I have 11 cycles on the battery.


Any suggestions how to re-calibrate the battery?


Chat with Support was not very efficient, they suggested to use charger when battery level is 30% which could work but I want to have proper calibration instead.



[Re-Titled by Moderator]

Posted on Jan 17, 2025 2:29 AM

Reply
13 replies

Jan 17, 2025 7:53 AM in response to D.I. Johnson

I believe you misunderstood the problem, battery last for appropriate time (12 hours or so), the problem is that estimated battery charge is totally wrong.


Battery controller has wrong information about battery charge, e.g. when the battery is almost empty (actual charge ~1-2%) I see 25-35% in the macOS. So I can't use laptop in a normal way, when I can estimate that with 30% of battery I can work about 2 hours, in fact I will have 0 minutes of work time.


Even cheap OEM battery for my old MBP 2015" has a better controller, so this looks like a software or hardware issue on m4 pro battery.


Jan 18, 2025 5:39 AM in response to loadaverage

There is no described process for recalibrating the battery in the current MacBook Pro models.


Your device is warrantied for a year. If you discover that you cannot get an acceptable run time from the battery and/or the battery health drops to near 80% within that year (System Settings > Battery > Battery Health), then you should consider making an appointment at the Apple Store and have the laptop evaluated.


You can make a Genius Bar appointment for hardware/software service and support using this link: Contact Apple for support and service - Apple Support


Get your Mac repaired and see how much will it cost: Mac Repair & Service - Apple Support 


Call Customer Support (800) MY–APPLE (800–692–7753) or on line /getsupport.apple.com/ 

or call AppleCare Support at 1-800-APLCARE (800-275-2273) 


Jan 17, 2025 7:09 AM in response to loadaverage

There is no calibration process for the battery.


When you have ac power close you should plug in the computer to use that. When you have to be mobile then of course run the laptop on the battery. The MacBook Pro M4 14" should run all day, maybe 12-15 hours(?), before it shuts down. Your mileage will vary.


Use your device, but bon't obsess over the state of charge of the battery, the calibration and the charge cycles. The Mac and the macOS are designed to manage the battery charge and eventually learn your use patterns to optimize the charging. This process can take weeks, even months, before it settles into a routine. It will take longer if your use of the device is sporadic.


Your device is warrantied for a year. If you discover that you cannot get an acceptable run time from the battery and/or the battery health drops to near 80% within that year (System Settings > Battery > Battery Health, then I would consider making an appointment to the Apple Store and have the laptop evaluated.

Jan 17, 2025 8:57 AM in response to loadaverage

I understood the problem and I stand by my answer.


The state of charge percentage of the battery display has never been spot on, in my experience. So, I plug in when ac is available and I unplug when it isn't. I close the lid when I'm not actively using the laptop to conserve energy. If I'm going to be mobile tomorrow I plug in overnight and start the day with a full charge.


If you believe this to be a software fault, then make sure you keep the OS updated to the latest release version. Things like this are often addressed with the incremental updates that drop occasionally. The current release of macOS Sequoia is 15.2.

Jan 17, 2025 7:17 PM in response to loadaverage

There is no permanent charging schedule.

I was charging before this incident, as usual, I see that the battery icon has turned red and shows 19%, I put it on charge, and charge it to a full charge of 100%

About 1 hour and he's 100%, I work on him a little bit, maybe 4-6 hours a day.

This whole week, the MacBook turned off 3-4 times, with a residual charge of 19-20-28%, when before I could sit up to 1% and this did not happen


But I have a Macbook m1 pro 14.2 10/16, 16GB and 1000TB.

It seems to me that the problem is widespread, and it cannot be that 5-6 people on the forum have this problem this week

Jan 17, 2025 7:25 PM in response to Genoshi14

<< There is little information on the Internet, I do not know how to do the right thing. >>


That computer is a battery-CAPABLE device. It is not optimized as a battery-operated device. (It is NOT an iPhone.)


Your computer performs best when connected to AC power, such as the power adapter. It can use the full output of the Power Adapter AND when doing especially challenging work will also freely "borrow" power from the battery. In some cases, even with the power adapter connected, the charged state may decline during very stressful work.


When used only on battery, your computer has no extra cushion of power, and may perform more slowly. However, for ordinary non-stressful tasks this may not be objectionable (possibly not even noticeable.)


In general, you should ALWAYS connect a power source when it is possible to do so, and only run on batteries (which could be somewhat slower) when no power sources are at hand. Your Mac maintains its battery charge levels under program control, and will NEVER over-charge.

Jan 18, 2025 5:00 AM in response to Grant Bennet-Alder

You misunderstood me.

Everything you've written is super obvious.

The only thing is, I don't use power-consuming apps on my MacBook, and I know how the system works.

I didn't have any problems for 2 months, and then suddenly it appeared, but nothing changed in the work scenario, as I didn't use power-consuming applications, and I don't use them now.

You misunderstood me, I don't need to always connect my MacBook to the network, there is a problem that it turns off at 20 percent without warning, that's the whole problem, but not the power consumption, and that's what you described.

How can I re-calibrate MacBook Pro 14" M4 (macOS 15.2) battery

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.