Is there anything I can do about completely unpredictable overheating?

A few years ago I bought the 12 Pro Max, I never had a problem with it and kept it until well after the 14 Pro max came out. In the last few months I used it for after one of the software updates it started to randomly get pretty hot - sometimes when charging, sometimes when seemingly doing nothing.


Because of that and a broken screen I decided to get an iPhone 14 Pro Max right at the end of 2022. Pretty much immediately I had exactly the same problem. I am not saying it gets so hot that it’s on the brink of exploding, but it is very uncomfortable to hold and genuinely feels like it is cooking your fingertips very slowly if you have them there too long. The battery exploding does feel like a genuine concern, because it’s hard to imagine the components and battery being happy in there at this temperature, it often entirely freezes the phone, closes apps, sometimes the phone will force restart and I can’t use it for a few minutes - despite all of that I have never had the warning about the phone overheating.


A few months ago, I got ANOTHER iPhone 14 Pro Max on apple care due to a crack in the screen. It is EXACTLY the same. It gets incredibly hot, this causes the battery to drain much faster (but according to battery health it’s still 100%), apps freeze, basic features stop working or work inconsistently, phone restarts itself.


Before the iPhone 12 I was always an android user. What drew me to iOS was that the ecosystem is well restricted, well managed and had really great performance. Yes, you couldn’t do everything you could do on an android, but everything it could do it did very well, with no hiccups.


These days it just seems like problem after problem with iPhone. Ive had 5-6 android phones, I’ve never had one that heated up as much as my 12 or 14 pro max, drained its battery life so incredibly quickly, while having such an extreme lack of any kind of diagnostic or monitoring tools whatsoever.


I’m honestly perplexed, the chips are meant to have got a lot better, but every time I buy an iPhone in the next generation for a little more than the last time - the same price as some second hand hatchbacks - the care that’s gone into it seems so much worse that any performance improvements are completely overshadowed by so, so many software issues.


What I really want to know is if there is anything I can even do to look into this even slightly and figure out what is causing the overheating. Is iOS just completely locked shut? I don’t want to go around enabling and disabling various services, having no idea if any of them are doing anything to help. It’s painful. They may say the phone isn’t getting hot enough to cause damage but I very much doubt that, it feels very uncomfortable to hold and like the perfect cooking temperature to make sure this phone lasts a maximum of 1-2 years at anything close to advertised performance, then conveniently get much slower which will be put down to “protecting the hardware” which has been absolutely battered by a complete lack of temperature controls, when my 12 felt like it would last forever before I switched.


FYI, I do not and have never used a case on my iPhone. I can only imagine how much worse this would be with one.


As I have been writing just this thread, the only other thing I’m doing being listening to music on Bluetooth headphones, my phone has progressively heated up more and more. The sides feel about the same temperature I heat milk up to when I’m making a latte. Why? Why is running one website and listening to a song so intensive on this supposedly incredibly powerful chip that it’s completely maxxing out the phones performance?


iPhone 12 (when, in my view, this issue was first introduced):

Overheating iPhone 12 Pro Max - Apple Community

iPhone 13: https://www.reddit.com/r/ios/s/SJ5PzNCYQD

iPhone 13 Overheating after iOS Update - Apple Community


This is an absolutely tiny subset of links, you can find as many as you could dream of on google.


[Edited by Moderator]

iPhone 14 Pro Max

Posted on Jan 10, 2025 01:43 AM

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Jan 10, 2025 04:12 AM in response to shredux

Some activities such as charging or a lot of computational activity (e.g., video), generate heat. Some warmth is to be anticipated.* "Keep your iPhone, the power adapter, and any wireless charger in a well-ventilated area when in use or charging."** Read this article about keeping your iPhone, iPad, or iPod touch within acceptable operating temperatures - If your iPhone or iPad gets too hot or too cold - Apple Support


Consumers want newer device models with larger batteries (= more energy to be lost as heat).


In terms of usage, changes in software such as upgrades may introduce new features which may add to power drain and heat generation. Check Settings > Battery to see if there are apps running that use a lot of power. If there are, decide if you can turn off a service such as Settings > General > Background app refresh when an app is in the background, or Settings > Privacy > Location Services. Read this support article to learn about the battery health feature —> iPhone battery and performance - Apple Support


If you have just updated system software, read posts about indexing in this thread: iPhone 15 overheating - Apple Community

An iOS update may require subsequent reorganization of files and a short term increase in heat and battery drain until the task is done. Wait a few days and see if the issue persists.


If you think there is a problem with a device, have Apple inspect it. Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations


How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID


*"Your iPhone might get slightly warmer while it charges." - from: How to use your MagSafe Battery Pack - Apple Support

**Section about "Prolonged heat exposure" in this support article --> Important safety information for iPhone - Apple Support



Jan 10, 2025 04:48 AM in response to Limnos

Thank you very much for taking the time out of your day to respond to me.


I did look at the battery page and “sound recognition” has used 17% of battery over the past 10 days. I’m not sure what caused this because I don’t use the feature myself, I have a suspicion it might have something to do with the app Sleep Cycle because I know it uses some of those services, but I turned that off by pressing the icon, selecting one of the sound recognition options then deselecting it (none of the options were checked, but it was highlighted in the Control centre).


However what’s weird is that there is no usage from either Sleep Cycle or Sound Recognition in the past 24 hours in the battery page. The highest usage is actually safari with 15% followed by WhatsApp with 11%. When things started freezing up and heating up I wasn’t charging the phone, I charged it later on because the battery had dropped very quickly, and it was only after I stopped charging it (at like 75%) that it again began to heat up a lot.


I will try to figure out what’s causing it, but my main qualm is really that despite Apple allowing developers more access to services to make more useful apps, they haven’t improved the monitoring tools along with it. The ecosystem still acts like everything is already well managed by the system and you as the user only need to be able to see very basic abstract metrics. It makes it very difficult to troubleshoot - something that I never used to have to do on iPhone anyway.

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Is there anything I can do about completely unpredictable overheating?

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