iPhone 13 Pro screen is frozen and won't unlock

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Level 1

5 points

iPhone 13 Pro screen is frozen and won't unlock

i cant unlock my iphone13 pro max the screen is frozen and it does not let me turn it of nor slide the screen to be abale to turn it back off its been like this for 5 hours what can i do to unluck it

[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 17

Posted on Jan 7, 2025 09:19 PM

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Answer 1

Axel Foley

Level 10

150,906 points

Jan 7, 2025 09:23 PM in response to Viivalanova

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

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iPhone 13 Pro screen is frozen and won't unlock

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