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HELP - my iPhone 13 Pro max has frozen and won’t let me access it but shows this on the screen. The screen is dark and we cannot increase brightness hence the stink photo. I last used it this morning before work and put it onto airplane mode as per usual. We are totally locked out. Can anybody help please??
iPhone 13 Pro Max
Are you saying that you cannot select either the "Don't Allow" or "Allow" options? If so, have you tried any of the following?
If neither of those help, give the following support article a try:
... and if that doesn't help, you will need to contact Apple Support for further assistance with this issue. To do so, simply select the "Support" link on the lower left-hand side of this forum's web page.
Are you saying that you cannot select either the "Don't Allow" or "Allow" options? If so, have you tried any of the following?
If neither of those help, give the following support article a try:
... and if that doesn't help, you will need to contact Apple Support for further assistance with this issue. To do so, simply select the "Support" link on the lower left-hand side of this forum's web page.
It worked!
thanks so much and have a great weekend :)
You're very welcome! I'm glad you got it worked out.
iPhone 13 Pro Max Issue
