I can't download any apps after using gift cards that now have no balance
I recently got a few gift cards for Christmas and bought some things on apps and stuff, no subscriptions. I now have no money on these gift cards, suddenly I can't download any apps ( free ) without getting a verification screen asking for my payment info. I am a kid and don't have any cards to add, as it wont let me add any of the gift cards as they have ( failed ) next to them. I checked my purchases and only have a few purchases on one date from when I tried buying something without realizing I have no funds, which did not go through. These funds have the amount charged in red but It did not go through in the app I used that in, I contacted support to try getting a refund but this pending charge doesn't show at all either, I don't know what to do.