Wi-Fi and Bluetooth issues on iPhone

Have been having an issue with my Wi-Fi was unable to connect or on both the Bluetooth, and have tried rest my network it doesn’t work why help me please



[Re-Titled by Moderator]



iPhone 6s, iOS 15

Posted on Jan 1, 2025 11:33 PM

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Posted on Jan 2, 2025 12:31 PM

If wi-fi and Bluetooth are both greyed out, then you need to seek service from Apple. Wi-fi and Bluetooth are both controlled on the same chip and when you see this it generally means the chip has failed. Use this to make a Genius Bar appointment or other service options. Genius Bar Reservation and Apple Support Options - Apple


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Question marked as Top-ranking reply

Jan 2, 2025 12:31 PM in response to ayomibo

If wi-fi and Bluetooth are both greyed out, then you need to seek service from Apple. Wi-fi and Bluetooth are both controlled on the same chip and when you see this it generally means the chip has failed. Use this to make a Genius Bar appointment or other service options. Genius Bar Reservation and Apple Support Options - Apple


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Wi-Fi and Bluetooth issues on iPhone

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