a problem was detected with the truedepth camera. Face id has been disabled
[Edited by Moderator]
iPhone X, iOS 16
"a problem was detected with the truedepth camera. Face id has been disabled"
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Thank you for the screenshot.
Troubleshooting Face ID:
There are know stand alone updates for Face ID that I am aware of.
Overview these two links:
Using diagnostics available in iOS 14.6 or later, Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected. The TrueDepth camera contains lasers, which might be disabled for safety reasons if the device malfunctions or is damaged. This won't prevent you from using your iPhone or iPad, but until your iPhone or iPad is updated or serviced, you might not be able to use Face ID, Animoji, Memoji, and some other features that use the front camera.
As a result, I recommend service.
Service Checklist:
Click ▶︎ Start a Repair Request.
Need more help?
Click ▶︎ Check Repair Status. 🔧
Good luck! 👋🏼😉
Face ID disabled in my iPhone
