My new iPhone is stuck on "Hello" screen after data transfer

I purchased an iPhone and transferred data from my old iPhone. The phone does not go past “hello” . I’ve tried to access through iCloud and iTunes but the device is not recognized. The company require s I erase before returning but I can’t do it because I can’t access the device.


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iPhone 13, iOS 18

Posted on Jan 1, 2025 1:45 PM

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My new iPhone is stuck on "Hello" screen after data transfer

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