Apple Store is disable

Please I need help with my Apple Store it has gotten disabled

iPhone 16, iOS 18

Posted on Dec 31, 2024 11:47 AM

Reply
4 replies

Dec 31, 2024 01:09 PM in response to Mikkygg

Hello,


If a message says 'Your Media & Purchases account has been disabled' - Apple Support or "You cannot login because your account has been locked”, this is not something anybody on this forum can resolve for you. You might be able to request reactivation by tapping Continue right from the alert. If that does not work, Apple provides a link with three options for this specific issue. Tap or click here and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


or for additional telephone contacts refer to: Contact Apple for support and service - Apple Support


Use the above resources I provide to contact Apple instead of starting at the top level general support link at Contact - Official Apple Support . The special contact link I provided is the most direct contact method to get to the right people at Apple and it is the one Apple suggests you use. I am saving you the trouble and time looking for it. 😉



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Apple Store is disable

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