Money was debited by Apple Media Services after cancelling subscription renewal

I cancelled subscription to Hindu epaper today after using it for a month, because my subscription ends tomorrow. And yet I get a message after hours of money being debited from my account through UPI mandate. If I cancel my subscription how can autopay feature on Google Pay still work?


I searched online for any solutions and it looks there is an option to request a refund but this transaction is not found when I check reportaproblem.apple.com. I can only see transaction done in the last month. This is absolutely mind-boggling. I need a refund because as per their instruction, I was supposed to cancel at least the day before the subscription renewal date which was today and which I did. If I got another month of Hindu epaper subscription it wouldn’t be so bad. Except there is no epaper subscription and I lost my money for nothing.


I hope someone can help me with this.

Posted on Dec 27, 2024 10:24 AM

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Jan 3, 2025 02:59 AM in response to violeteden

hi sir , same issue with me. i did cancel my subscription on time however 3 days later yesterday they debited 1k from my account . i am writing to senior management and requested refund request on refund options as well . shall keep you posted here. i have escalated to my bank as well they shall revert tomm or later. meanwhile if you get any update please help.

Jan 5, 2025 03:19 AM in response to siddie09

Hi,


I got a refund on 30th December, thankfully. I thought it was gone for good to be honest because I had no clue what to do or where to register a complaint. I cancelled UPI mandate after money was debited so the money was credited to my account, not through GPay.


I am not sure if money was credited because Apple realised they made a mistake… because I didn’t do anything to bring it to their notice. I wish I could help you with something concrete.. I hope you will also get a refund soon.

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Money was debited by Apple Media Services after cancelling subscription renewal

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