iPhone 16 Pro Max display issue - green tint angle view

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Level 1

6 points

iPhone 16 Pro Max display issue - green tint angle view

Hello, I just purchased a 16 Pro Max and I noticed a problem with the display; when you look at it from a different angle (different from looking perpendicularly at the screen) the screen has a green tint. Browsing the internet I found a relevant picture, posted by someone who had a similar problem.

Has anyone else encountered this problem? It's annoying, especially since it's a top of the range product.

I just hope it's not one of those cases where you report the problem to the service center and the feed-back will be: "the product is in perfect condition"

iPhone 16 Pro Max, iOS 18

Posted on Dec 23, 2024 7:11 AM

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Answer 1

Dec 23, 2024 11:22 PM in response to raduvlad

Probably you have turned on Night Shift

Open Control Center. Firmly press the Brightness control icon, then tap to turn Night Shift on or off.
Go to Settings > Display & Brightness > Night Shift. 2 On the same screen, you can schedule a time for Night Shift to turn on automatically and adjust color temperature.

Use Night Shift on your iPhone, iPad, and iPod touch - Apple ...

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Answer 2

Dec 23, 2024 11:21 PM in response to raduvlad

Please see the pic below and check the status of your settings on your device.

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Answer 3

raduvlad Author

Level 1

6 points

Jan 23, 2025 4:46 AM in response to Jan87

Hi,

Yes, I agree, this shouldn't happen to such a product (flagship for Apple). But I think a manufacturer of this size knows very well what it is launching out there on the market; otherwise it is serious issue inside Apple.

I also went to a service center and received the same feedback: the device is fine.

What is frustrating (but may also be a good thing) is that there are devices with displays which are "ok", out there on the market (as you say, with Samsung..).

What I can say is that I took the problem into my own hands: I ordered two more 16 PM/ 256, one Black and one Natural Titanium (order online to be able to easily return); the black one had the same problem but not as obvious as the first device; but the titanium one was perfect.

So, after 3 attempts, I managed to get to own a 16 PM with a display as it should be - normal for this type of product. Just a remark; the device whose display does not have a problem is dedicated to the German market (according to the code available in the phone "ZD/A"); it is possible that depending on the market/country, the quality may be different.

So, I solved my problem, but the manufacturer's problem remains unresolved.

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Answer 4

Jan87

Level 1

14 points

Jan 23, 2025 4:02 AM in response to raduvlad

Hi Raduvlad,

I’ve just received my iPhone 16 Pro 256Gb and I have the same issue. Looking through the internet it doesn’t take long to find others on reddit with this issue.

It appears that iPhone 16’s with an LG manufactured panel/screen are affected whilst devices with Samsung manufactured screens seem to be fine.

I’ve talked to apple support today and they had not heard about it. I sent them a video of the issue and the operator agreed that there is a green hue but couldn’t confirm whether it’s a fault. It’s been escalated to the senior engineering team for review and comment. No answer back yet.

Really frustrated about the poor QC for such a high priced device. The green hue/tint on an angle is getting to my eyes…

I also went to an Apple certified reseller today and had a look at their display model off the same phone - it was fine. Checked the panel and it’s a Samsung.

Here are instructions for getting to your panel serial which then indicates what manufactured it.

You can find instructions on how to figure out the manufacturer here: https://www.reddit.com/r/iPhone16Pro/comments/1gzgpin/iphone_16_pro_screen_manufacturer/

Here are the screen Manufacturer codes (I’ve got a GVC. Store had a G9N): https://www.reddit.com/r/iPhone16Pro/comments/1g36x43/how_to_know_the_manufacturer_of_the_iphone_16_16/

And other people who got their phones exchanged 6 times already due to this plus a video of a LG vs Samsung side by side: https://www.reddit.com/r/iPhone16/comments/1fw5fkg/iphone_16_pro_samsung_vs_lg_display_differences/

P.S.: I currently prefer my iPhone 11 display solely due to this!

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Answer 5

raduvlad Author

Level 1

6 points

Dec 24, 2024 1:51 AM in response to SravanKrA

Hi, thanks for the advice & tips. I've already tried various settings; it doesn't work. It's a hardware problem, related to the quality of the panel/ display.

The only setting that helps is "dark mode"; this way you "hide" the poor quality of the screen; the problem is no longer visible, but it remains there.

I compared my 16 PM with 4 other 16 PM devices; one of the 4 had this problem.

I will go to an authorized service center; we'll see if they recognize this problem as a production quality issue.

I was curious to know if anyone else has encountered/noticed this problem.

By the way, does anyone know if there is a section where you can contact the manufacturer to report such problems?

Thanks!

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Answer 6

raduvlad Author

Level 1

6 points

Dec 24, 2024 1:50 AM in response to SravanKrA

Thanks!

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iPhone 16 Pro Max display issue - green tint angle view

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