How to restore iPhone to factory settings when the screen is completely spilled and the touch is broken

iPhone 11 fell on the pavement and spilled all over the screen, nothing visible, I want to reset it but I don't know how because the phone is not connected to iTunes and the touch is broken, I've tried everything but nothing works

iPhone 11, iOS 18

Posted on Dec 23, 2024 04:12 AM

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1 reply

Dec 23, 2024 05:11 AM in response to oliwia167

You can't do anything.


If you have either dropped the device accidentally or exposed it to liquid or used it beyond acceptable temperature limits then…



Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:


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Contact Genius Bar.

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How to restore iPhone to factory settings when the screen is completely spilled and the touch is broken

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