Black rectangles on photos

Some of the photos on my iphone 16 pro max are appearing totally black in camera roll, then after zooming in some of the image will appear but with a black rectangle covering part of it. Phone feels generally slow too, saddening considering I upgraded from an old broken phone which felt smoother to use than this. Hoping software updates can fix this. Or is it a hardware issue?

Posted on Dec 19, 2024 02:14 PM

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Dec 19, 2024 03:13 PM in response to Bigben_

Is this a hardware issue? Will software update fix the issue? These are the questions that will be nearly impossible to answer correctly in this forum.

You have an iPhone 16 Pro Max and it is still covered under Apple’s 1YR Limited Warranty. I recommend that you take advantage of it by contacting 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and evaluation.


Axel F.

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Black rectangles on photos

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