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User profile for user: pauldore
pauldore Author
User level: Level 1
20 points

Windows 11 pc Apple devices does not detect iPhone 15

I changed from iTunes to Apple Music and Devices on my windows 11 laptop (24h2) a few weeks ago and it worked fine. A few days ago Apple devices stopped detecting my iPhone so I cannot sync, although file explorer does see the iPhone and I can open all the photo files on the iPhone on the laptop.

I have tried all the fixes I can find on the internet:

  • Different cables
  • Different USB ports
  • Restart iPhone and laptop
  • Update all Apple drivers on Device Manager (none had available updates)
  • Reinstall Apple devices from MS store


Does anyone have any ideas before I revert to iTunes in the hope that this might detect the iPhone?


Windows, Windows 11 (26100)

Posted on Dec 19, 2024 7:40 AM

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Question marked as Top-ranking reply
User profile for user: kollstrom
kollstrom
User level: Level 1
20 points

Posted on Dec 28, 2024 1:28 PM

The resolution for me - after several days of frustration - was to uninstall iPod Support from Windows 11 Programs and Apps. Didn't even have to restart; Apple Devices found my iPhone immediately :)

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Windows 11 pc Apple devices does not detect iPhone 15

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