My iPhone 14's sudden black screen of death

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My iPhone 14's sudden black screen of death

Cruising into Trouble: My iPhone 14's Sudden Black Screen of Death

Ahoy, Apple fans! I'm writing this from the middle of the ocean, stuck on a cruise ship with a major iPhone problem.

For the past few days, I've been enjoying my vacation, scrolling through Instagram by the pool, taking photos of the stunning sunsets... you know, the usual cruise stuff. But disaster struck last night. As I was relaxing in bed, my iPhone 14 suddenly started glitching out. The screen began flickering black, and no matter what I tried, I couldn't get it to stop.

I attempted a force restart (the up-down-power button combo), but that only made the screen flash between black and white. Now, it's stuck on a black or white screen of death, depending on whether I'm pressing any buttons.

Here's the weird part:

My phone is fully updated (I even downloaded the latest iOS hoping to snag some of that cool new AI, only to realize it's for iPhone 15 and later!).
I haven't dropped my phone or gotten it wet. No "water in the charging port" warnings, nothing.
I was just scrolling through instagram for the past 4 hours without any issue or signs of an issue before it suddenly acted up and glitched. dead within 5 minutes.

It's like my iPhone just decided to give up the ghost out of nowhere! With no Genius Bar in sight for another three days, I'm feeling pretty stranded.

Has anyone else experienced this mysterious black screen issue with their iPhone 14? And if so, how did you manage to fix it? Any advice would be greatly appreciated

[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 18

Posted on Dec 18, 2024 01:03 AM

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Answer 1

Dec 18, 2024 05:06 AM in response to tktapgar

Here are some common solutions you can attempt:

Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...
If not resolved; please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly
Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
1. Restart the device. That's it.
2. Still not solved --> Force restart iPhone - Apple Support
Make sure you have the latest updates installed. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)
You still see a black screen after charging, force restarting, following the steps in this article.
1. You see a black screen, but you can hear alerts, sounds, and vibrations.
2. The screen remains black, but the device chirps when you unmute it and connect it to power.
3. Your screen is on, but it doesn't respond when you tap, slide, or try other gestures.
4. You can't force your device to restart because a button is broken or stuck.
5. Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.
6. Contact Apple Support to set up service if you have any of the above issues:
Please follow the steps in the following Apple Video for support with this issue:

If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.

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