'No service' and random shutdowns in iPhone 13 post iOS 18.2 update
I currently have an iPhone 13 (2.5 years old), and on Friday night (12/13/24), I updated my phone to iOS 18.2. The following afternoon (12/14/24), my phone displayed "no service" and I could no longer receive or send calls or texts.
I took my phone to Verizon on Monday (12/16/24) and they gave me a new SIM card. Afterwards, my phone was able to make calls. However, shortly after this, it went back to "no service". I then converted to an eSIM. Again, I was able to make a call, but shortly afterwards, the phone went back to "no service."
I have reset the network settings, and restarted the phone many times. The employee at Verizon told me that if the phone was unable to connect to a tower after the eSIM was setup, then the phone is broken and will need to be replaced. My phone worked flawlessly before the update, and now, it says "no service", and has been randomly shutting down (screen goes black and I have to power it back on).
Did the latest update kill my phone? How do I fix these issues so I don't have to buy a new phone?
[Re-Titled by Moderator]
iPhone 13, iOS 18
