How to remove Category icons in iOS 18.2 Mail?

With 18.2 introduction of category inboxes in apple mail, even when selecting list view (top three dots in mail app) to return it to the old format, you still have the annoying new icons representing the categories in front of each email. I'm selecting 'list view' because I don't want to use 'categories' at all. Can the icons be removed from list view so that I can just see a normal/clean email inbox?



[Re-Titled by Moderator]

iPhone 16 Pro, iOS 18

Posted on Dec 16, 2024 04:55 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 15, 2025 03:30 PM

This no longer works, now when you open the inbox tap the three dots in the upper right hand corner and choose list view. Unfortunately, if you have a half a dozen or more email accounts, like I do, you have to do it for each one, but once you do it the changes not one single Apple customer likely asked for have been reverted.

228 replies

Feb 12, 2025 05:54 AM in response to Redfethor

Redfethor wrote:

This doesn’t solve the problem, it just replaces it with a different issue. I want to keep the contact photos and get rid of the Apple generated icons for categories. If I get a message from a trusted contact it was much easier to identify previously, now it’s grouped in a category with a badly designed graphic in ugly colors.

That doesn't appear to be possible at this time. Let Apple know what you'd like to see here:


Product Feedback - Apple


Meanwhile, consider one of the many, many other email programs available in the App Store. It's possible that one of them will better suit you.

Feb 18, 2025 07:43 AM in response to 6466-818

It IS an option, clearly, as you just changed the setting. Frequently when Apple adds a feature it defaults to ON, because if it didn’t the 99% of users who don’t read the release notes→What’s new in iOS 18 - Apple Support wouldn't know about the new features.


And I resent you calling it the dumbest update ever. Speak for yourself. I find it a useful addition, and it makes Apple Mail work more like MS mail and gmail.

May 8, 2025 07:04 AM in response to mobabs

mobabs wrote:

I have spent years getting my mail just how I want to use it. I use different accounts for different categories with spam going into one account making it easy to delete or block. I also liked showing icons of people and companies that I use all the time. Now I have to turn them off because Apple decided to mix all my accounts up into these awful categories and icons. I’m not at all happy about this. Instead of adding a useful feature they have removed one.

You can let Apple know your thoughts here:


Product Feedback - Apple


Mar 8, 2025 08:23 AM in response to JoyWeaver70

I realize that with 14 pages of replies it is easy to miss the solution that has been posted dozens of times, so here it is again:


To remove the icons in the list view:

  • Open Settings
  • Tap Apps
  • Tap Mail
  • Turn off Show Contact Photos
  • Optionally, turn off Summarize Message Previews


To turn off Categories:

  • Open the Mail app
  • Tap on an inbox
  • Tap on ⋯⃝ in the upper right 
  • Tap to check List View

These 2 steps will return the Mail app to the way it previously worked.

May 8, 2025 11:38 AM in response to mobabs

This thread has probably a hundred posts on how to deal with this improvement to mail. To save you the trouble of doing your own research (which means scrolling back a page or two), I’ll repeat it here.


To remove the icons in the list view:

  • Open Settings
  • Tap Apps
  • Tap Mail
  • Turn off Show Contact Photos (in the block headed by Message List)
  • Optionally, turn off Summarize Message Previews


To turn off Categories:

  • Open the Mail app
  • Tap on each Inbox
  • Tap on ⋯⃝ in the upper right 
  • Tap to check List View

These 2 steps will return the Mail app to the way it previously worked.

Jul 1, 2025 11:46 AM in response to Grandma Geri

Grandma Geri wrote:

I agree. I like the contacts icon. Just hate categories. I am missing important mail because Apple thinks my Dr is a “promotion”. Just give me back my normail mail list. I’ll decide whats a promotion or not and block it!!!

Have you turned off Categories yet?

  • Open the Mail app
  • Tap on each Inbox
  • Tap on ⋯⃝ in the upper right 
  • Tap to check List View

(copied from Lawrence Finch post)


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to remove Category icons in iOS 18.2 Mail?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.