Image Playground displays "unable to use that description" for every entry?

I had the same problem with the front facing camera pictures, but when I tried with rear facing camera, it seemed to work.

Also, it seems pretty limited in what photo you select to start with. I continually tried pix with multiple people—but also got that message.

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Once the models were downloaded… I had the same issue, but then I closed the app and reopened, and it worked fine.

Image playground app not working I uninstalled but its not in app store

Glad it worked for you. 👍

I've experienced some of the problems noted in this post. But, inputting digital files from my archives has not been a problem at all. What I have noticed is that typing in text is a non-starter. I'm using the Mac Studio M1 but it's updated to Sequoia 15.3. I'm getting 7 to 9 caricatures each time but occasionally, I get the image rejection & undo symbol. I don't quite know why. I've gone back and cropped a number of rejected photos even closer in the portrait format and some worked the second time and some did not. I'll have to research a bit more. But what I did notice is that the Image Playground files that were generated are HEIC files which I have to pull into Photos, select and export in the jpeg or tiff format to an external folder and then return the converted files to the Photos library. And I have to erase the HEIC files in the Photos Library before the jpeg files will import. On top of all of that, I tried to post the jpeg files on my social media page and FB rejects the entire post with a banner "We couldn't post this. Tap for more info". Never seen that before. Even when I checked the link below the photos indicating that they are AI generated, the post was still rejected. I don't know if the files are embedded with a code that identifies them as AI generated but with these social media platform changes, it a high possibility they are just rejecting the files. This photo is an output from a photo I took years ago of legendary singer Dionne Warwick. It was one of the better results. Maybe this beta isn't ready yet.

Fortunately, Image Playground is working for me. This one, "Isn't it amazing how time flies when you're having fun" I created on my new iPhone 16 ProMax. The second one, "Isn't it amazing how fun flies when you're doing time" I created on my MacMini M4.

Try this maybe?

I originally enabled Apple Intelligence on iPhone 16 pro, downloaded the models, and played around a bit. All worked, but not impressed. I then turned it off in Settings (so it wasn’t constantly running in background). Came back a few days later, turned AI back on and tried Image Playground again and kept getting the “unable to use description” errors.

So I went back and looked in settings, and it showed it was still “downloading models…”. Didn’t realize they need to be downloaded each time you turn on. You’d think they’d keep those locally. So I waited a bit, restarted phone and Image Playground and it seems to be working again for me. (Still not overly impressed tho…)

It doesn't work in my profile - BUT if I set up a new admin account then it works. Likely some bug in Settings/General/Login items/Extensions affecting it loading correctly~ I'm guessing we'll have to wait for a software update as the app can't be deleted and reinstalled. Any thoughts?

Works on my iPhone 15 pro but not Macbook Pro M3.

Having the same issue in brand new M4 Mac Mini, "unable to use that description" message every single time. Added a new user as per your suggestion and it now works under that user. Hope a fix is coming soon. Thanks for providing a solution!

Seems like the model is hyper restrictive when it comes to intellectual property.

for example, if you select yourself, and then type in something like “warhammer 40k space marine” it won’t let you.

but if you select yourself and type astronaut it will.

If you go into settings and change your region to United States it will then work just fine.. even if your in the United States change it to something else say Pakistan for example then switch it back to United States and it should work just fine then .. also if your not in the United States I don’t think you need to keep it on United States if your not in that region , I think you just got to switch it over once but it would then work if you switch it back to the region your in .. if that makes sense 🙂

I had a a similar problem as described - MacBook M1 Max - 15.2. I was unable to select any photos and written descriptions would always bring up errors. I have managed to sort some of the issues whilst trying to sort an unrelated Apple Pay issue I had (basically turns out my profile had an issue, setting up a new one sorted it).

Previously I had played around with my photo libraries but quite what I did is lost to the mists of time. The creation of a new profile and new system photo library, sorted the Image Playground. So one thing to check is that the your photo library is registering as a system library as I don’t believe mine was - there is an apple article ‘Designate a System Photo Library in Photos which walks you through the steps. I re-assigned my system photo library and could then see my photos (if you press option and then open your photo app you can choose which photo library you want to open, it should say in brackets after the name that it is the system library)

May not be a solution for everyone however mostly worked for me. Some photos coming up with an error ‘The operation couldn’t be completed. (CoreTransferable.TransferableSupportError error 0.)’ not sure how to resolve this but it doesn’t appear to happen on all photos. 

Morancr87 wrote:

USA

yes I downloaded Apple Intellegence

yes I updated my phone to 18.2.1

I have an iPhone 16 pro

nothing works. I tried a picture. I tried the suggestions. I did simple description and even a detailed description

Then it's time to contact Apple Support for help. Since you're in the US, call them at: 800-MY-APPLE or visit your closest Apple Store Genius Bar.

Go to settings. Turn off 'Apple intelligence and Siri'. Turn it back on again and it will (re) download Apple Intelligence. When the icons appear, try it again. If that fails, make a new Admin user account (or try the guest account) and log into that.

That is the only way it works on my iMac M1.