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Apple News Fails to Load After iOS 18.2 Installation

Apple News fails to load after iOS 18.2 install on 7 Gen iPad. Tried deleting and reinstalling news app, resetting network settings, pausing VPN, and a full reset, all without success. Any tips would be appreciated.

iPad, iPadOS 18

Posted on Dec 12, 2024 7:33 AM

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Question marked as Top-ranking reply

Posted on Dec 12, 2024 8:21 PM

Same exact problem on iPad after 18.2 upgrade - mine is a paid Apple News account. Has anyone heard of a resolution to this bug?

136 replies

Dec 22, 2024 11:13 AM in response to CR72

I HAD the same problem. Yesterday, I spent 40 minutes with Apple Tech Support on the phone going through the usual list of "remedies" (reboot, delete reinstall etc.). I assured the tech that I had done all of these without any long term benefit, as such shenanigans would "fix" it for the day and it would re-occur the following day. The only new thing he tried was deleting and reacquiring the Wi-Fi connection. At the time - no effect as Apple News stayed frozen. He said senior techs were aware of the Gen 7 issue and were trying to determine a fix. At this point, he was ready to give up (as was I - as I had registered the problem and wasted their time). He wanted to delete and reinstall the complete OS - which I declined and he did not push it - sounding very doubtful if such a desperate measure would work. Well - Apple News is now working as it should - for TWO WHOLE DAYS!! I have no idea what fixed it as the only new change was the Wi-Fi reconnection - but at the time News stayed frozen, so I am beginning to think they found a fault in News. Do you think they will tell us? Nah.

Dec 27, 2024 7:40 AM in response to CR72

I don't think they will release a 18.2.1, 18.3 should be out by the end of January, but I will be little careful about updating to quick from now on. amazing that apple didn't catch this before release. you are making changes in news, but not testing it on the oldest system for update? not a little bug either. other news apps work fine, but if you are paying for subscript, and that is the only way you have, I would be a little upset. anyway apple lost a little bit of my confidence in them. hope everyone had a good xmas and have a happy new year.

Jan 18, 2025 6:04 AM in response to CR72

Spend over 5 hours with Apple and problem is UNRESOLVED, they acknowledge this is a problem. My situation occurred after the iOS 18 install.


our household is on Family Apple plan includes the news and now one of us can’t use.


no refund unless we cancel the entire family plan


Was told to await a forthcoming fix without an etc…..

Apple News Fails to Load After iOS 18.2 Installation

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