Siri new UI not working after updating to 18.2

Hello, 4pimar!

After updating to iOS 18.2, the new Siri UI is gone not showing. It went back to the old siri. Anyone having the same problem?

Have you tried going to Settings > Apple Intelligence & Siri and seeing if you actually have Apple Intelligence enabled?

If it’s not, turn it on.

If it is, check if the Siri features are enabled.

If they are, what’s your region? Apple Intelligence is only available in certain countries and regions.

If you meet all the criteria and it still doesn’t work, we can’t help. This is only a community of fellow Apple users; Apple does not read these posts. Submit feedback directly to Apple on Apple’s feedback page and then contact the Official Apple Support.

I hope this helps!

darlington368 wrote:

Yes my 12 pro max it has been updated to iOS 18.2 but the new Siri is not showing

That's because the iPhone 12 Pro Max does not support Apple Intelligence.

How to get Apple Intelligence - Apple Support (IE)

I started seeing this once I joined the beta for 18.1 and 18.2. So far with the official update today I'm not seeing the new Siri UI.

Any suggestions anyone?

4pimar wrote:

After updating to iOS 18.2, the new Siri UI is gone not showing. It went back to the old siri. Anyone having the same problem?

Are you, by chance, in the EU?

Hello, darlington368.

Yes my 12 pro max it has been updated to iOS 18.2 but the new Siri is not showing

The new Siri is part of Apple Intelligence, which the iPhone 12 Pro Max can not get. It does not have the processing power to run Apple Intelligence.

Yes my 12 pro max it has been updated to iOS 18.2 but the new Siri is not showing

Spoke with Apple and they are well aware of it and working on it now