Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Why does my new M4 Mac keep ejecting my external SSDs?

About 2 weeks ago I purchased a new M4 Mac mini. The SSD on the Mac mini itself is 1TB.


I use external SSD storage. I decided to buy three new SSD drives. These are all San Disk. One is 4TB. The other two are 2TB. One of the 2TB is set up as the Time Machine Back Up. The other 2TB is storage for my video editing files. The 4TB is where I save my libraries for things like Photo, Music, Documents, etc. I formatted all to APFS.


If I connect all three SSDs to the Mac mini, one of them will throw a "disk not ejected properly" message. It's a different one based on where I may connect it. If I disconnect any one of the three, the messages stop. Is the Mac mini incapable of running three SSDs at the same time. These aren't even doing high pressure work at the same time. I set Time Machine to manual so it runs only when I want it to, but it is attached.


It doesn't seem limited to a particular USB-C port. I'm using the original cables that came with each drive.


The fact that it stops if I disconnect any one of the drives tells me it's the Mac but maybe I'm asking too much of it.


I plan to check with Apple when I have more time this week.


Thank you.

Mac mini, macOS 15.1

Posted on Dec 9, 2024 7:53 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2024 8:19 AM

Sounds like the Mac mini is not suppling enough power to run all three bus powered drives at the same time.


What you need to do, is get and test an externally-powered Thunderbolt/USB-C hub or Thunderbolt dock.


For a couple of examples:

https://eshop.macsales.com/shop/owc-thunderbolt-hub

https://eshop.macsales.com/shop/docks/owc-thunderbolt-3-dock


9 replies
Question marked as Top-ranking reply

Dec 9, 2024 8:19 AM in response to Ramblinmanva

Sounds like the Mac mini is not suppling enough power to run all three bus powered drives at the same time.


What you need to do, is get and test an externally-powered Thunderbolt/USB-C hub or Thunderbolt dock.


For a couple of examples:

https://eshop.macsales.com/shop/owc-thunderbolt-hub

https://eshop.macsales.com/shop/docks/owc-thunderbolt-3-dock


Dec 9, 2024 11:49 AM in response to Ramblinmanva

Ramblinmanva wrote:

den.thed: Thanks for the response and info on this.

You're welcome.

I do have a non-powered USB-C hub from U-Green. I noticed doing some testing today that if I connect one of the external SSDs into this hub, which is then connected to the Mac mini, for some reason this does not result in the same error messages. Not sure why though.

That does sound more like a weak or bad connection between the external SSD and Mac mini.

A lot of drive manufactures bid for the lowest priced cables to help up their profit.

Maybe try replacing a cable or two to see if that helps.

I would feel better exploring the powered route. I will check out the links. Thanks again.

Yes that ensures that there is more than enough power to run multiple drives and charge devices.

Dec 9, 2024 11:19 AM in response to den.thed

den.thed: Thanks for the response and info on this. I do have a non-powered USB-C hub from U-Green. I noticed doing some testing today that if I connect one of the external SSDs into this hub, which is then connected to the Mac mini, for some reason this does not result in the same error messages. Not sure why though.


I would feel better exploring the powered route. I will check out the links. Thanks again.

Why does my new M4 Mac keep ejecting my external SSDs?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.