Support requests disappearing?

Is there a way to find out if a support request was rejected or taken down? I can't imagine the request violated any rules but it's just gone. I've tried to submit it 2x. It submits, but then never appears on my dashboard and I don't have any emails from this forum stating it was taken down? So odd.


Mac Pro (2019)

Posted on Dec 6, 2024 6:25 AM

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Question marked as Top-ranking reply

Posted on Dec 6, 2024 6:35 AM

Not sure what your "dashboard" is, but do they show in your Subscriptions?:


CCAPPL’s Subscriptions - Apple Community


Do you have multiple email addresses? Notifications usually go to the address to use to log in here.


As other end users we cannot say why a specific post was removed. Were it simply moved, you should have a email showing its new location.


You can ask the mods. They won't respond here, but their contact email address shows several time sin the Terms of Use document we all agreed to follow:


Apple Support Community Terms of Use

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3 replies
Question marked as Top-ranking reply

Dec 6, 2024 6:35 AM in response to CCAPPL

Not sure what your "dashboard" is, but do they show in your Subscriptions?:


CCAPPL’s Subscriptions - Apple Community


Do you have multiple email addresses? Notifications usually go to the address to use to log in here.


As other end users we cannot say why a specific post was removed. Were it simply moved, you should have a email showing its new location.


You can ask the mods. They won't respond here, but their contact email address shows several time sin the Terms of Use document we all agreed to follow:


Apple Support Community Terms of Use

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Support requests disappearing?

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