User profile for user: SquattingWheat
SquattingWheat Author
User level: Level 1
27 points

Cannot accept "New iCloud Terms & Conditions" on iPhone SE 2016, iOS 15.8.3

Hello,


I'm trying to accept the new iCloud terms & conditions on my iPhone SE 2016, iOS 15.8.3, but once I click on "Continue" the loading symbol shows up for a while, until it disappears and nothing else happens. I cannot go back either. The screen is just frozen and I have to kill the settings app in order to use it.


I have tried a hard reset and signing out of my iCloud account. Nothing changed.

I tried signing in https://www.icloud.com in the hopes of getting a prompt to agree to these new terms there but nothing happened.

I do not have multiple iCloud accounts setup under my Mail settings.

I do have the latest iOS available for this specific phone.


I'd appreciate any help I can get (outside of being told to switch to a newer phone. I love my SE, it's an amazing phone that fits my lifestyle.)

iPhone SE

Posted on Nov 16, 2024 3:36 AM

Reply
Question marked as ⚠️ Top-ranking reply
User profile for user: English_in_Berlin
English_in_Berlin
User level: Level 1
22 points

Posted on Nov 19, 2024 5:38 AM

Hallo, I checked this with Apple and the matter regarding iOS 15.8.3 on older iPhones is being looked into. A solution should be forthcoming soon.

View in context
37 replies
Sort By: 
User profile for user: Aipi
Aipi
User level: Level 1
38 points

Apr 4, 2025 10:29 AM in response to brbo

@brbo: sorry, you are wrong! Here the problem is NOT an error message to not be able to accept nT&C but that you click on "continue" in that screen and nothing happens – till eternity ... You then only can quit the settings app (by double-clicking the front button and swishing the appropriate sub-screen up).


And it is untrue that these devices do not have the latest iOS. They have the latest iOS that is possible on these devices – it is 15.8.4 now.


And btw: on an iPhone 5 with iOS 10.4.3. you can accept the nT&C without any flaw! And they have an iOS even older.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot accept "New iCloud Terms & Conditions" on iPhone SE 2016, iOS 15.8.3

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up