You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I’m trying to factory reset my 2020 MacBook Air and now when it restarts it says I need a password to “unlock the disk Macintosh HD” and that the disk is encrypted. I enter the password for my laptop and it just restarts it again and it’s a forever cycle. Why is this happening
[Re-Titled By Moderator]
Jess97elayne Said:
"Encryption: I’m trying to factory reset my 2020 MacBook Air and now when it restarts it says I need a password to 'unlock the disk Macintosh HD' and that the disk is encrypted. I enter the password for my laptop and it just restarts it again and it’s a forever cycle. Why is this happening "
-------
Getting a Mac Out of a Loop After a Factory Reset:
Boot in Recovery Mode (Intel or Silicon). Then, go to Disk Utility, and try erasing the disk. You can install the macOS over the Internet through WiFi or Ethernet, or a USB Installer Create a bootable installer for macOS - Apple Support
Asked to “unlock the disk Macintosh HD” after Factory Reset of my MacBook Air
