Intel MacBook Crashing (i9/64GB/8TB)
Mac Crash Help
1/3 Summary
Hi, lately i've been having unexplained crashes with my Macbook Pro. I've gone so far as to reinstall MacOS and it still keeps happening. For example today i woke up and the machine was off. It had a full battery when I went to sleep and it was not plugged in to power or any accessories. I started it up this morning and got the 'your mac was shut down' crash report... 5 mins later it happened again: The screen goes black instantly and the device needs to be restarted. I have an etrecheck report below, and a chatgpt analysis of the Mac crashreport.
My machine specs are as follows:
CPU: i9 2.4 Ghz 8 core
RAM: 64GB ddr4
SSD: 8TB
Graphics: 8GB radeon 5600M
OS: Sequoia 15.1
When it first started happening about 1.5 months ago i analyzed the crashreport in chatgpt and was informed it was related to storage device, something to do with firmware for Mac Silicon devices. I don't have a newer silicon mac so I thought maybe I should reinstall the OS. I did that and the issue persists. There does not seem to be any trigger that i can find... the machine could go a week or two with no problem, then crash 2 times in 5 mins. I ran a full hardware check using 'D' key on startup.... nothing found, clean bill of health.
I'm starting to wonder if this is related to..
?? Sequoia... it started happening around the time that i updated OS but i can't recall exactly if it happened before i got to macos 15. The crash logs and chatgpt pointing to 'silicon' storage firmware is curious.
?? "a failing NVMe drive" ... but hardware diagnostics test says all is good. Is there another hardware test i can run?
?? Overheating... it is an older machine, i have taken in to the jungle and everywhere else on earth so perhaps it's dirty inside? I use the device on a table with no accessories so ports are open to air and there isn't a lot of strain on the machine when it crashes
2/3 Chatgpt explanation
The error message you’re seeing is an Apple Silicon kernel panic, specifically related to the Apple Storage Processor (ASP) and the NVMe storage system. Here’s a brief breakdown:
1. Panic Details: The error ANS2 Recoverable Panic - assert failed indicates that the Apple Storage Processor encountered an unexpected, recoverable error related to internal storage processes or timing.
2. Error Code & Assertion: The assertion 9396 and arguments following it suggest a software or hardware malfunction within the storage processor, typically involving a component timeout or a faulty hardware interaction with storage.
3. Task & Timer: Faulting task 12 and Timer(12) indicate that a critical timing task linked to the storage subsystem likely failed, which may have disrupted expected processes and caused the panic.
4. RTKit Messages: RTKit Task List displays various tasks managed by the Real-Time Kit, which Apple uses for managing low-level system processes. The Timer task being "RUNNABLE" but failing could indicate an issue with its execution, causing the kernel panic.
3/3 EtreCheck report….
See "additional text"
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MacBook Pro (2017 – 2020)