How do I access iCloud backup from my old iPhone

I recently bought an iPhone 16 and transferred apps and data from my iPhone 13 via an iTunes backup and restore. I then found that not all the photos and messages like WhatsApp went to new phone. I also ran iCloud backup and sync on both phones (maybe foolishly) then wiped the old phone as it was being sold. When I go into iCloud I can see both phones there and the old one seems to have more data as storage amount is larger. I’m wondering if the missing photos and messages are in the iCloud backup of old phone and if there is a way to get these or merge these onto the new phone that is being sync’d into iCloud.


[Re-Titled by Moderator]

iPhone 16 Pro Max, iOS 18

Posted on Nov 7, 2024 12:44 AM

Reply

Similar questions

1 reply

Dec 9, 2024 02:42 PM in response to rudihorvath

Same

I recently bought an iPhone 16 and transferred apps and data from my iPhone 13 via an iTunes backup and restore. I then found that not all the photos and messages like WhatsApp went to new phone. I also ran iCloud backup and sync on both phones (maybe foolishly) then wiped the old phone as it was being sold. When I go into iCloud I can see both phones there and the old one seems to have more data as storage amount is larger. I’m wondering if the missing photos and messages are in the iCloud backup of old phone and if there is a way to get these or merge these onto the new phone that is being sync’d into iCloud.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I access iCloud backup from my old iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.