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all of my icloud notes disappeared from my notes app after agreeing to new terms and conditions just now

i received a notification regarding the new, updated icloud terms and conditions about an hour ago, which i have agreed to and accepted, as i have done so in the past without any trouble at all. however, not long after, i went to open my notes app and saw that every single one of my notes (i only use the icloud folder) have vanished. all of them gone; just completely disappeared with no explanation. i’ve had important notes in there from as far as six years ago. not only that, but i’d compiled hunderds of notes, all of them significant (including passwords to remember and other private information and data) and close to my heart. i’m absolutely devastated, and i have no idea what to do to get them back, and so i’m desperate for any kind of solution. thank you in advance. — i own an iphone 14, my ios version is 16.4.

iPhone 14, iOS 16

Posted on Nov 5, 2024 7:32 AM

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Question marked as Top-ranking reply

Posted on Nov 5, 2024 10:20 AM

Same here. Went to

Settings

Notes

Accounts

iCloud

—closed out and reopened notes


That restored them

28 replies

Nov 7, 2024 2:07 AM in response to lauraisagemini

this absolutely made me panic, I thought I've lost all my notes. I went to settings and selected OFF for syncing to iCloud, but didn't confirm, as it said notes will be deleted. However, just that every action seems to be working. I'm now waiting for my notes to be synced back to my phone again. Not good APPLE, not good. Older customers may not know how to deal with this. I'm not going to have to find an alternative back up solution, in case you do mess it up one day and I do lose my notes. I thought the whole point of iCloud was that I wouldn't have to do that!

Nov 7, 2024 11:17 AM in response to lauraisagemini

On 11/6 I agreed to the update and then noticed all my notes disappeared! I did not want to delete the app and reinstall so I tried doing a few things but—- what worked was that I went to 

-Settings 

-Tapped the top part where name is, Apple ID, iCloud purchases

-tap iCloud 

-scrolled to Notes-then I switched the toggle from green to off/grey. Then it said if I wanted to continue all my notes would be deleted. I tapped CANCEL. 

-Then I went back to notes and they began loading one by one. 


Hope this works for someone. 

Nov 7, 2024 8:50 PM in response to lauraisagemini

I spent almost an hour talking to Apple support and they were not able to help. What seems to have worked was following the suggestion from some in this community: I uninstalled and reinstalled the Notes app. I was able to do this and get all the notes back on my phone, but I did have everything in iCloud. I didn't create any notes just on the phone.

all of my icloud notes disappeared from my notes app after agreeing to new terms and conditions just now

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