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No transcription available for some phone call recordings and will not complete transcribing

I have used phone call recording a few times. The first couple (about one or two minutes long) generate a transcript quickly in Notes. However others that range from about 30 to 70 minutes do not generate any transcript - either automatically or manually, after the recording has finished. 


I have tried (many times) to manually initiate a transcript for a recording that is one hour and 10 minutes long. Initially it says "No Transcript - Transcription will begin soon." Eventually it (may) say “Transcribing…” with a spinning icon above that (but no progress bar). I have left it to work on this over one hour recording for several hours, each time I tried. It never moves beyond saying “Transcribing…”. I am guessing it will never complete. 


I would like to know why this recording (or another that is about 30 minutes long) do not have an automatically generated transcript or will not compete transcribing.


I would also like to know approximately how long it should take for each minute of audio recording to be transcribed on my device (or if this should be happening in real time).

iPhone 12 mini

Posted on Oct 30, 2024 4:00 PM

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Question marked as Top-ranking reply

Posted on Nov 29, 2024 10:38 AM

I'm not sure if this is the official answer, but I've ran into the same issue. I took the file from notes and dropped it in voice memos. From there, I was able to get a transcript immediately.

8 replies

Dec 11, 2024 2:35 PM in response to davecullen

iOS - I don't have any option to share the call recording to Voice Memos in the share sheet. I also can't add Voice Memos as a sharing destination either.


macOS - I can't drop the Call Recording into Voice Memos on my version of macOS. So these possible workarounds are not accessible to me.


Apple told me that they have received numerous similar complaints and their engineers are supposedly working to fix this issue in a future update (unable to transcribe longer call recordings of around one hour).

Jan 17, 2025 12:20 PM in response to Kiwi Moa

I thought that if I was able to upload the audio file to a different transcription service, then that could be a work around. Unfortunately, I have discovered that sharing the audio file from a phone call recording in Notes from my iPhone or iPad does not work. There are options there to save the audio file to “Files” or to share the audio file to an app or device or to copy the audio file. However, after multiple attempts at all of these methods to save, share or a copy the audio file from a phone call recording in Notes, none of the my attempts have succeeded. It does show that it is “processing” the audio file, preparing it to share or save, but after that nothing happens, there is no result. So unfortunately, I have not found a work around using another transcription method. I might post this as a separate issue.

Dec 11, 2024 9:09 AM in response to Kiwi Moa

Same. I'm on iphone 15, and latest IOS 18.1.1

Sometimes I get a transcript, sometimes not. Seems to fail on the longer interviews--like over an hour.


It did let me share it to voice memos, which produced an instant transcript, but without the speakers' names--a big problem. (And not sure about accuracy.)


This seems to be a major buggy rollout.

No transcription available for some phone call recordings and will not complete transcribing

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