New USB-C Magic Keyboard and Trackpad are not working correctly

i have an ipad 13 m4, nano, we got a new usb c keyboard, from apple, short version, no fingerprint, connecting via bt reported an error, then it connected, but the upper whole keyboard (brightness, sound ….. does not work), nothing helps , on tablet ipad 2022 and ipad pro, 11, m2 works !!!! Otherwise, all keyboards from other companies (Hp) work on the m4 tablet, including the top bars

My Magic Track pad Model A3120 connects to my 2023 Imac MacOS 14.6.1. The gestures do not work. I ordered it on 11/10/2024. The computer recognizes the trackpad through both cable connection or bluetooth, but is only able to point and click and scroll when on the scroll bar. None of the other finger gestures work.

Any help to remedy this would be appreciated.

Same problem, Magic Trackpad USB-C is not working correctly on Ventura 13.7.2.

It's frustrating as even Linux got a patch to get it to work. All it takes is adding the device ID (0x0324) to the trackpad driver:

https://www.phoronix.com/news/Linux-2024-Apple-Magic-Trackpad

https://lore.kernel.org/lkml/20241110002816.6064-1-callahankovacs@gmail.com/T/

https://github.com/mr-cal/Linux-Magic-Trackpad-2-USB-C-Driver

Apple just needs to release an updated driver. It's something Apple has done before: Download Magic Trackpad and Multi-Touch Trackpad Update 1.0 - Apple Support (SG)

I am also having the same issue. My old Magic Trackpad 2 works fine, and the new Magic Trackpad USB-C gestures don't work even after troubleshooting.

Version (24C5057p)

[Edited by Moderator]

The latest release of mac OS has handlers for the trackpad which now works as it should. That was a fast response by Apple.

I also have the problem described with the new Magic Keyboard with Touch ID and USB-C. My device is a MacBook Pro (2023 model) with macOS Sequoia, version 15.0.1.

I'm so relieved to find this thread and learn I'm not the only one. I've been troubleshooting my new Magic Trackpad for days now. I'm on a 2017 iMac and the highest macOS version running on it is Ventura (13.7.1). I checked and according to the trackpad's specs it should support this version. But from what I read here ...

I guess I'll try and buy an 'old' lightning Magic Trackpad 2 and see it that does the trick. If it does, I can return this one.

same problem here, I have a intel MacBook Pro 16" running Ventura 13.7.

I use an expensive music scoring program that don't work on newer Os's .

So this computer is not going to be updated beyond 13.

No gestures or tap to click is working on my trackpad.

I expected some backwards compatibility.

It would be nice to be able to use my new trackpad both on my locked down music computer and on my m2 work programming computer.

I updated to MacOS 15.1.1 and now the 2023 IMac recognizes the magic trackpad, but none of the trackpad's functions work. Before the update the magic trackpad was only able to point and click and scroll when on the scroll bar. Now none of the functions work. :(

I updated to MacOS 15.1.1 from 14.6.1 in an attempt to get all of the trackpad features to work. But now the 2023 IMac recognizes the magic trackpad, but none of the trackpad's functions work. Before the update the magic trackpad was only able to point and click and scroll when on the scroll bar. Now none of the functions work. :(

I am running the latest version of MacOS Sequoia (15.2) on my MacBook Pro with M2 and the trackpad works but only after reconnecting to bluetooth everyday again by plugging the device to the computer using a usb-c cable. Is this a wireless or a wired device, Apple? Every simple bluetooth device can reconnect automatically but not the >150Eur original Apple trackpad? This isn't magic at all!

I also have similar issues.

You mean update to MacOS 15 or just latest version of 14?

Same issue, very disappointing

Received my USB-C Magic Keyboard w/TouchID & keypad and Magic Trackpad. Was on 15.0.1 and had the issues everyone else described. Updated to 15.1 and all fixed. (I'm on MacBook Pro M1 Pro 14")

Exactly. The problem is solved with 15.1. I don't have to return it after all, thanks Apple, that was quick.