What causes Time Machine to stall during backups?

I've had no trouble with Time Machine until updating my Mac Mini M2 to OS 15.0.1. After the update, I constantly get the message "Time Machine did not finish backing up because some files were unavailable. Backups will resume when your Mac is unlocked." The backups seem to run fine until reaching about 80% then stall before the message appears. I've tried different ports, different USB C hubs, different cables etc. with the same result. I've scann the resources here and found nothing current or helpful on this issue.


[Re-Titled by Moderator]

Mac mini (M2, 2023)

Posted on Oct 25, 2024 05:25 AM

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Question marked as Top-ranking reply

Posted on Oct 25, 2024 02:50 PM

After my initial post, I tried erasing my backup drive and starting over with a new time machine backup, but I still got the same message.


After exhausting everything I could think of, I called Apple Care. I spoke with a representative who let me explain everything I had already tried and he indicated that I had covered most of his solutions matrix, so we didn't waste time going over that again (GREATLY APPRECIATED!). I was put on hold for a short time by the rep then asked to do the following:


  1. Eject my backup drive and disconnect it from my Mac;
  2. Open time machine and tell it to forget my backup drive;
  3. Restart my Mac in Safe mode;
  4. Reconnect my backup drive;
  5. Open time machine and tell it to use my backup drive for a new backup;
  6. Let time machine format the backup drive and complete an initial backup to my backup drive;
  7. Confirm the initial backup finished without errors;
  8. Restart my Mac in normal (not safe) mode.


I completed the above steps in pretty short order and have since had 5 hourly backups with no errors. This seems to have solved the problem.

141 replies

Nov 2, 2024 06:02 PM in response to dbrewood

This probably means that the workaround of sorts (deleting the backup sparse bundle is hardly a workaround) that works for Sequoia 15.0.1 does not work for 15.1. So, between 15.0.1 and 15.1 they made the bug worse. This must be all related to the security changes they make. Too much security?


Apple needs to fix this serious bug fast now that you have found the hard way that it is worse with Sequoia 15.1.


Nov 3, 2024 07:12 AM in response to mjmarch

Yep I saw that they had made the edit alas. I just checked and it seems we can't contact each other via PM on here either. You can try contacting me on Mastodon search for tekguru on the Vivaldi instance. Unless of course they edit this out too :)


I'll bite the bullet and stick with Sequoia and if needful backup manually until it is resolved. I'd class it as a critical issue they need to resolve.

Nov 24, 2024 08:18 AM in response to Kerry Kinkade

When you reformat your external drives, do you let Time Machine format the drives for you? I remember formatting this way just before my TM backups started working. Make sure your format is APFS Case-Sensitive, because I was formatting manually using non case sensitive APFS, until TM formatted my drive for me. To do this, remove your drive in TM settings, (it will not delete your contents at this point) then restart Mac and re-select your drive for backups. Very quickly, your drive will come back online formatted and ready to go, but of course, your previous data will be erased. My TM is still working this morning. Hope this helps.


Dec 19, 2024 04:18 PM in response to dbrewood

It happened to me. Time Machine failed to back up. Then it deleted my entire two year history of backups.


Time Machine cannot be trusted. This isn't the first time it deleted years of backups.


I've removed it, cleaned up its remnants (like the hidden snap shots consuming about 100gb), and reformatted my backup storage.


Now I'm using Carbon Copy Cloner. It's great. It's what Time Machine promised to be, and a lot more.

Dec 26, 2024 08:12 AM in response to dbrewood

I've had the same issue ever since migrating to a new M4 Mac mini, but never had the issue on my older M1 mini running the same OS version. Backs up fine when using the Mac, but not when it is locked. I've tried all the relevant fixes here (Firewall, that Find My folder exclusion, Spotlight reindex) to no avail. I back up to a NAS, and maybe related to this issue found myself needing to erase and reset my backups, but did that all within Time Machine, not by manually deleting the disk image.


Can't necessarily say this is more than an annoyance, as realistically the backups do work the only times files only on my Mac that I care about are likely to change (while using the Mac) and I back up just daily, but it is definitely annoying. Maybe we should wait for the next OS update and see if that changes anything, given the issues all backup tools are having in 15.2?

Feb 1, 2025 08:12 AM in response to Kerry Kinkade

MODERATORS! HELP! Something is wrong with this discussion regarding how comments are presented. They are NOT in chronological order but rather in some random way and it is incredibly difficult to find responses to posts. ALSO, comments are disappearing. I posted a comment yesterday, Jan. 31, asking if MacOS 15.3 had fixed the problem. That comment is now gone. dbrewood posted on Feb. 1 a series of steps he had performed and the result was that his TM backups were working for 5 straight days. That comment is also gone. I have searched every page of this discussion for the above two comments and can't find them. I wonder how many other comments have disappeared. BTW, if I missed the above comments and they are actually somewhere in this discussion, I apologize. But if I am correct, would you kindly check out this issue and see if it is rectifiable? In advance, than you for your assistance. Mr. Luigi


Feb 1, 2025 08:59 AM in response to Mr. Luigi

i can't find mr luigi's post to respond to so i'm posting here. this is really in agreement with

"MODERATORS! HELP! Something is wrong with this discussion regarding how comments are presented. They are NOT in chronological order but rather in some random way and it is incredibly difficult to find responses to posts. ALSO, comments are disappearing. I posted a comment yesterday, Jan. 31, asking if MacOS 15.3 had fixed the problem. That comment is now gone. dbrewood posted on Feb. 1 a series of steps he had performed and the result was that his TM backups were working for 5 straight days. That comment is also gone. I have searched every page of this discussion for the above two comments and can't find them. I wonder how many other comments have disappeared. BTW, if I missed the above comments and they are actually somewhere in this discussion, I apologize. But if I am correct, would you kindly check out this issue and see if it is rectifiable? In advance, than you for your assistance. Mr. Luigi"

i agree. i can't find anything. a scatter post algorithm is not helpful. plus, mr luigi is correct that posts disappear.

Nov 3, 2024 07:27 AM in response to dbrewood

In any case, at best it might be addressed in 15.2 or 15.2.x with any luck since as you found out, the support team is not aware at large of the issue as you found out. According to the second tech support person I chatted with yesterday said that the “engineers were aware of it”. However, with 15.1 the issue is worse than with 15.0.1.


I do not see it listed in known issue or an official explanation by Apple in the support pages. There is another thread specific to NAS backups failing: What causes TimeMachine backups to fail o… - Apple Community .


Not good.


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What causes Time Machine to stall during backups?

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