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Question mark pop up after MacBook Air 2017 Model wiped

Hi everyone I have seen this question numerous times about my question above. My son wanted to sell it so he completely wiped the computer for selling however I had the above issue pop-up. I have tried absolutely everything to fix it. I’ve YouTube it gone through the Apple steps but nothing is there anyone out there? Who could tell me how much roughly it will cost to take it into Apple to get fixed in Australia? So if anyone could give me a rough estimate that would be great, thank you.

iPhone 15 Plus

Posted on Oct 20, 2024 12:07 AM

Reply
3 replies

Oct 20, 2024 1:26 AM in response to Michelleta

Michelleta wrote:

Hi everyone I have seen this question numerous times about my question above. My son wanted to sell it so he completely wiped the computer for selling however I had the above issue pop-up. I have tried absolutely everything to fix it. I’ve YouTube it gone through the Apple steps but nothing is there anyone out there? Who could tell me how much roughly it will cost to take it into Apple to get fixed in Australia? So if anyone could give me a rough estimate that would be great, thank you.

Do you mean like this ?


That would be expected " completely wiped the computer " - No.


If your Mac starts up to a question mark






Oct 20, 2024 1:45 AM in response to Michelleta

Costs and how much ?


Only the Apple Store can give you an accurate estimate.


This would occur AFTER they have examined the computer and determined if Replacement Parts are required


Have the computer evaluated by the Professionals who have the Special Hardware Software and Expertise to diagnose the issue and offer possible solutions


Make an Appointment at the Apple Genius Bar or call 1 800 MyApple and have them evaluate the computer


Other location Call Centres 


 Contact Apple for support and service

Question mark pop up after MacBook Air 2017 Model wiped

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