You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Multiple Displays with a docking station, MacBook 2022 only sees it as one display

I am using a Targus DSU200TT docking station and have a 2022 MacBook Air with an M2 chip and 8 gigs of memory.

I tested this with an HP Laptop and had no issues using two displays. However, when I plug in my MacBook, while it charges and extends to the external monitors, it seems to think they are the same monitor. Is there a way to fix this? Are updated drivers needed?

If MacOS or Hardware isn't able to support this, why? It should if Windows computers can accomplish this.

Posted on Oct 17, 2024 8:10 PM

Reply
4 replies

Oct 17, 2024 11:34 PM in response to trenton516

The M2 MacBook Air supports one external display. It can be a very high resolution 5K or 6K display, but there can be only one. There are Mac notebooks that support more external displays, but the M2 MacBook Air uses an entry-level processor chip, and this specification is one thing that goes along with that.


Another issue is that the Targus DSU200TT docking station is a plain USB-C dock – not a Thunderbolt one. Macs do not support DisplayPort MST to the same extent that Windows PCs do. A Mac that supports connecting two or more USB-C or Thunderbolt displays will only support connecting two to the same host port if the device which is attached to that port is a Thunderbolt device (like a Thunderbolt dock). The Mac wants to see a wide Thunderbolt "highway" over which to send the video signals for the two monitors. It's fine if a Thunderbolt dock then splits that "highway" into two smaller "roads".


On the Targus site, there is the footnote

"*HDMI ports support USB-C DP Alt Mode and requires compatible USB-C DisplayPort Alternate Mode host. Supports (2) independent screens in Windows or Chromebook, (1) in iPadOS and (1) in macOS (or dual mirror)"


That "(1) in macOS (or dual mirror)" is what they would expect even if you had a M2 Max MacBook Pro.


----------


There are workarounds (using DisplayLink and the like) that can let you attach extra displays to a M2 MacBook Air. These work by having you run special software on your Mac to create virtual screens, and send updates to them to a matching "magic decoder ring" chip set in a specially-equipped hub or adapter. None of these workarounds can add more first-class, hardware-supported display outputs, and all may involve compromises.

Oct 17, 2024 8:17 PM in response to trenton516

"Multiple Displays with a docking station, MacBook 2022 only sees it as one display: [...] while it charges and extends to the external monitors, it seems to think they are the same monitor. Is there a way to fix this? Are updated drivers needed? If MacOS or Hardware isn't able to support this, why? It should if Windows computers can accomplish this."

-------


Try Un-Mirroring the Screens:

  • If Touch Bar: Hold Down [command + Dim Display]
  • If No Touch Bar: Hold Down [command + F1]

Nov 13, 2024 7:20 PM in response to trenton516

I checked the Targus docking station, and unfortunately, this model doesn't support dual display expansion on Apple laptops. The main reason for this is that Apple devices do not support MST (Multi-Stream Transport). If you need to connect two monitors to your MacBook, you could consider using a dock that supports drivers, such as the Tobenone model. Since your MacBook uses the M2 chip, which only supports extending to one monitor by default, a driver-based dock might solve the issue. I hope this information helps!

Multiple Displays with a docking station, MacBook 2022 only sees it as one display

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.