Playing live photos in ios 18

When trying to play certain live photos in the photos app I get the error message:

"Unable to Play Live Photo

The operation could not be completed"


I know that the live portion exists because I was able to download the .mov file from icloud and play it, but it won't play within the app for a subset of photos.


Is there something I can do to fix this?


Note: all my photos are stored in icloud and I have my photos set for the originals to be downloaded on my phone. iPhone 16 pro on ios 18.0/18.0.1



iPhone 16 Pro, iOS 18

Posted on Oct 12, 2024 05:46 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 21, 2024 09:10 AM

I’m having the same issue. So annoying!

7 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Playing live photos in ios 18

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.