Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Issues with iPhone 16 Pro Max – Speaker and Screen

Since I bought my iPhone 16 Pro Max, I’ve been experiencing two issues. The first one is with the top speaker – when I increase the volume past halfway, the microphone starts to crackle. This is especially noticeable during phone calls, and the sound quality becomes very bad. The second issue is that sometimes, out of nowhere, the screen stretches for a split second, and I see green, black, or other colored lines. These lines appear in different parts of the screen, especially when I turn it on or in certain apps. Even the Always-On Display sometimes glitches. I’m starting to wonder if the phone is defective or if it’s a software issue, as updating to iOS 18.0.1 hasn’t fixed it. Does anyone else have this problem with the new iPhone?

iPhone 16 Pro Max, iOS 18

Posted on Oct 10, 2024 10:59 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 13, 2024 1:48 PM

Same problem here refering to speaker buzzing, any solution for that issue? How did they solve it for you?

46 replies

Issues with iPhone 16 Pro Max – Speaker and Screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.