iOS 18 Notification Issue - Urgent Attention Required

Dear Apple Support Team,


I'm writing to report a persistent and frustrating issue with notifications on my iPhone since updating to iOS 18. Despite checking multiple settings and restarting my device, the problem persists.


Issue Description:


After updating to iOS 18, I've stopped receiving notifications for:


1.⁠ ⁠Emails (native Mail app)

2.⁠ ⁠WhatsApp (messages and calls)

3.⁠ ⁠Snapchat

4.⁠ ⁠All other third-party apps


Notifications only appear when I manually open and check each app. This is extremely inconvenient, causing me to miss important messages, calls, and updates.


Troubleshooting Steps Taken:


1.⁠ ⁠Checked Notification Settings for each app (allowed and enabled)

2.⁠ ⁠Ensured Do Not Disturb is turned off

3.⁠ ⁠Restarted my iPhone multiple times including force restarts

4.⁠ ⁠Checked for app updates & off loaded apps that I use on a daily and reinstalled them for notifications to work.

5.⁠ ⁠Disabled and re-enabled notifications for each app


Device Information:


•⁠ ⁠iPhone model: iPhone 13 Pro Max

•⁠ ⁠iOS version: 18.0.1


Request:


I kindly request that you investigate and resolve this issue as soon as possible. Notifications are a critical feature, and this bug is severely impacting my daily usage.


Please provide a prompt solution or an estimated timeline for a fix. If additional information or debugging is required, I'm happy to cooperate.


I have been an iPhone user for more than a decade and I haven’t experienced anything like this in the past


Thank you for your attention to this matter. I look forward to hearing back from you.

iPhone 13 Pro Max, iOS 18

Posted on Oct 9, 2024 3:23 AM

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Question marked as Top-ranking reply

Posted on Dec 19, 2024 10:03 PM

I figured it out on my phone 14 plus… my phone said do not disturb was off however I asked Siri to turn off do not disturb and It popped up with a toggle switch. I switched it on and then off. Shortly afterwards I started receiving notifications again.

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iOS 18 Notification Issue - Urgent Attention Required

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