iOS 18 Notification Issue - Urgent Attention Required

Dear Apple Support Team,


I'm writing to report a persistent and frustrating issue with notifications on my iPhone since updating to iOS 18. Despite checking multiple settings and restarting my device, the problem persists.


Issue Description:


After updating to iOS 18, I've stopped receiving notifications for:


1.⁠ ⁠Emails (native Mail app)

2.⁠ ⁠WhatsApp (messages and calls)

3.⁠ ⁠Snapchat

4.⁠ ⁠All other third-party apps


Notifications only appear when I manually open and check each app. This is extremely inconvenient, causing me to miss important messages, calls, and updates.


Troubleshooting Steps Taken:


1.⁠ ⁠Checked Notification Settings for each app (allowed and enabled)

2.⁠ ⁠Ensured Do Not Disturb is turned off

3.⁠ ⁠Restarted my iPhone multiple times including force restarts

4.⁠ ⁠Checked for app updates & off loaded apps that I use on a daily and reinstalled them for notifications to work.

5.⁠ ⁠Disabled and re-enabled notifications for each app


Device Information:


•⁠ ⁠iPhone model: iPhone 13 Pro Max

•⁠ ⁠iOS version: 18.0.1


Request:


I kindly request that you investigate and resolve this issue as soon as possible. Notifications are a critical feature, and this bug is severely impacting my daily usage.


Please provide a prompt solution or an estimated timeline for a fix. If additional information or debugging is required, I'm happy to cooperate.


I have been an iPhone user for more than a decade and I haven’t experienced anything like this in the past


Thank you for your attention to this matter. I look forward to hearing back from you.

iPhone 13 Pro Max, iOS 18

Posted on Oct 9, 2024 03:23 AM

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Question marked as Top-ranking reply

Posted on Nov 9, 2024 12:13 PM

The behavior of my iPhone 13 Pro is similar to yours, but Apple apps seem to not have an issue with notifications, but for every single 3rd party app notifications don't work at all. Not even the badges. I updated from 18.0.1 to 18.1 and it's the same behavior.

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iOS 18 Notification Issue - Urgent Attention Required

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