Does AppleCare+ in Canada not cover lost or stolen iPhones?

I was just told that apple care + in Canada does not cover lost or stolen phones. Is this correct? If so, what is the use of purchasing it?


[Re-Titled by Moderator]

iPhone 6, iOS 12

Posted on Oct 8, 2024 12:36 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2024 12:42 PM

AppleCare + doesn't cover lost or stolen phones anywhere, you need AppleCare + with loss and theft protection


AppleCare Products - iPhone - Apple AppleCare Products - iPhone - Apple



4 replies

Oct 8, 2024 12:43 PM in response to janrob61

janrob61 wrote:

I was just told that apple care + in Canada does not cover lost or stolen phones. Is this correct? If so, what is the use of purchasing it?


That is correct. AppleCare+ Theft and Loss is not available in Canada. As to what the point of purchasing AppleCare+ would be, that extends the warranty coverage and also covers accidental damage, plus some other benefits.


AppleCare Products - iPhone - Apple (CA)


Regards.

Oct 8, 2024 01:09 PM in response to janrob61

Hi janrob61

Re: "Apple care + canada : I was just told that apple care + in Canada does not cover lost or stolen phones.

Is this correct? If so, what is the use of purchasing it?"


For details of your iPhone's Apple Care coverage: see if Apple support's online article (link below) can help:

Find information about your warranty or Apple Care plan - Apple Support


Seems Apple Care + also offers AppleCare + theft and loss insurance that can be purchased:

On it's website: AppleCare Products - iPhone - Apple

says:

"Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. Both AppleCare+ and AppleCare+ with Theft and Loss extend that coverage1 and give you additional features such as 24/7 priority tech support and accidental damage protection".

and

"For complete details, see the AppleCare+ for iPhone Terms and Conditions 

and

the Theft and Loss Insurance Documentation applicable to your state (US)".

More info: Contact Apple in Canada

1-800-263-3394

_____________________

Re: lost or stolen phones


You may want to see Apple's tips for: If your iPhone or iPad was stolen - Apple Support


All the best :-)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Does AppleCare+ in Canada not cover lost or stolen iPhones?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.